Crash to Desktop When Importing a Flightplan in SimBrief EFB MSFS 2024

Hello,
Good morning and thank you for your reply,
The latest flights where I tried and got a CTD where:

https://dispatch.simbrief.com/briefing/132258434

https://dispatch.simbrief.com/briefing/132282691

I’m using airac 2504
It only happens when I use the navigraph plugin in the efb, if I export the flight from simbrief to fs format and load it from the msfs file it doesn’t cause a CTD

Best regards.

I am not able to reproduce. I am currently on SU2 beta, are you on SU1?

Can you try cleaning your community folder and installing only our AIRAC and the EFB plugin? If you have any third-party scenery installed, that could for sure cause issues, at least until SU2 is released to everyone.

Hello,
No third party scenery installed, only third party addons installed are inibuilds a350, fenix a319,a320 & a321 and navigraph addons installed from the hub. I’m on the non-beta latest update of msfs2024.
I’ve already tried uninstalling and reinstalling airac and efb plugins but the problem persists.

Best regards

Could you try SU2? There are several changes in there that could have a significant impact on this issue.

Are you triggering the import from the world map EFB or inside the simulator? If the latter, what aircraft are you using at that time?

Hi,
The CTD only occurs when loading it from the simbrief icon in the tablet on the world map, once the flight is loaded, CTD occurs when you press the start flight button. Aircraft tested with CTD end result, Fenix all a3xx series, inibuilds a320 native in msfs2024, inibuilds a350 purchased from their site, asobo 737 native, asobo 747 native.

If I start the flight, enter the aircraft with shift+c, and then Import the fligh from the onboard efb, it does not cause CTD.

Best regards,
Jesus Ricardo Alvarez Torres

Thank you for this clarification! I have tried it this way too, and I am still not able to reproduce. We shall attempt to try this in SU1 and see if we get a different result!

Thank you for the feedback!