I’ve scoured the forum, enabled “set my time zone automatically” and still I have very recently been getting multiple signing out issues with SimLink. The logs says “We had problems authenticating your account. Please check that your computer time is correct and try again.” but my computer time is correct and in the right time zone. I click sign in on SimLink and before I can even close the browser window after approving the sign in request, SimLink is already telling me “You have been signed out”.
simlink_2023-11-06.dlog (16.8 KB)
HI,
Please check this.
After cleanup please reinstall the Simlink Plugins to the Simulator.
Kind Regards,
Vishal Ahir
Navigraph
Hi @vishalahir
Thank you for the prompt follow-up. I had seen and done this before and relayed as much by email to your contact address but I unfortunately neglected to mention it here in the forum. Anyway, for the sake of being sure, I followed all those steps (again just now) and still, the moment I sign in via SimLink and the website, SimLink disappears for a second only to return immediately to my toolbar with a not saying You are signed out and asking me to sign in again.