I have checked my bank, and even gone to the extent of making another international purchase to ensure that my card was working for my subscription but this is not working out. I get the insufficient funds error. I also tried signing in to the hub to see if the subscription was reactivated, but can not login. it asked me to authenticate, and when i approve, it just says sign in , and throws me into a loop
Hi,
Welcome.
Your payment has not been successful. Please contact your bank for details.
Make sure you have your Windows time synched to local time.
For further follow up please send email to account@navigraph.com where account queries are handled.
Cheers
Ian
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