Simulator Version
MSFS 2024
Operating System
Windows 11
Description of the Issue
Hello Navigraph Support,
I am experiencing a frustrating issue with Navigraph Charts and Simlink while flying the Fenix A320 in Microsoft Flight Simulator 2024.
I use Navigraph Charts on an Android tablet, while the simulator runs on my Windows 11 computer.
The aircraft icon appears on the Navigraph map, but its position does not match the actual aircraft position in the simulator. Furthermore, the aircraft icon remains completely frozen and does not update as the aircraft moves.
I experienced this issue throughout my flight.
Every time I disabled the aircraft position icon on the Navigraph map and enabled it again, the aircraft icon reappeared at a different position corresponding to a point along my ongoing flight.
However, the aircraft icon remained completely frozen at that new position and did not move as the flight continued.
I repeated this several times during the flight, and the same problem occurred every time.
I have also restarted my computer, but the issue has not been resolved.
I would appreciate your help investigating this problem and determining why Navigraph is not correctly tracking my aircraft.
I am paying for a Navigraph subscription, and the moving map is an important feature that I expect to work correctly.
Please let me know what information you need to diagnose and resolve this issue.
Thank you.