Airac 2014 not updating on any aircraft

Ian · January 11, 2021, 4:19am

Hi Chris,

Welcome.

Please see FAQ - Nav Data Out Of Date

I suspect incorrect X-Plane 11 path in FMS Data Manager Settings

Cheers
Ian

Chris787gh · January 11, 2021, 8:11am

I checked all looks good ! I’ve been using this service for few months now, never had an issue

Ian · January 11, 2021, 9:12am

Hi Chris,

Are you saying the problem is resolved?

Cheers
Ian

Chris787gh · January 11, 2021, 6:57pm

No, Nothing has changed !

Ian · January 11, 2021, 9:55pm

Hi Chris,

Lets start afresh.

Please disable any Antivirus and firewall.

Please use Windows to uninstall FMS Data Manager. Specifically use FAQ - Charts desktop installer fails immediately

If they exist, please delete folders:
c:\ProgramData\Navigraph\FMSClient and c:\Program Files (x86)\Navigraph\FMS Data Manager.

Please download and install latest FMS Data Manager .

If still an issue, please post screenshots of Settings tab showing X-Plane path and Addon Mappings tab showing paths

Please let us know how you get on.

Cheers
Ian

Chris787gh · January 12, 2021, 1:21am

I will do that and give an update.
Thanks for the follow up.

Chris787gh · January 12, 2021, 6:48am

I did what you asked, not change!
Please see attachments

Ian · January 12, 2021, 8:50am

Hi Chris,

Please post screenshots of Settings tab showing X-Plane path.

Cheers
Ian

Chris787gh · January 12, 2021, 4:40pm

Ian · January 13, 2021, 1:22am

Hi Chris,

Please post contents of C:\Users\Christ\Desktop\X-Plane 11\Custom Data\cycle_info.txt

Cheers
Ian

Chris787gh · January 13, 2021, 2:52am

This is what i have!!

Ian · January 13, 2021, 4:13am

Hi Chris,

You have used the FMS Data Manager search which doesnt show the file.

Please use Windows File Explorer to show contents of
C:\Users\Christ\Desktop\X-Plane 11\Custom Data\cycle_info.txt.

Cheers
Ian

Chris787gh · January 13, 2021, 6:25pm

Is it this?

Ian · January 13, 2021, 9:01pm

Hi Chris ,

Looks as if latest AIRAC is installed.

As mentioned in FAQ - Nav Data Out Of Date :

I suspect the date/time used in the FS is outside the date range of the AIRAC.

Check your FMC and report the AIRAC number and dates using Posting Guide - Uploading Screenshots

If flying within the dates, make sure you are not starting with a FS situation or saved flight with date outside the AIRAC date range.

To be extra sure, set the FS to run in System Time. Also check your PC has the correct date/time set.

Cheers
Ian

Chris787gh · January 21, 2021, 5:45am

Ian. time and dates and all the above’s are good, still not updated.
please help.

Chris787gh · January 24, 2021, 10:21pm

Any updates For the issue ?

Ian · January 24, 2021, 11:02pm

Hi Chris,

Any chance you are running 2 copies of X-Plane? If yes, make sure you are starting the version with the updated AIRAC.

Cheers
Ian

Chris787gh · January 24, 2021, 11:16pm

no there’s no second version. This is very strange.

Ian · January 24, 2021, 11:26pm

Please post screenshots confirming FS in System Time, as well as FMC AIRAC and dates.

Please use Windows File Explorer to show contents of
C:\Users\Christ\Desktop\X-Plane 11\Custom Data\cycle_info.txt.

Chris787gh · January 26, 2021, 6:08pm

Here just an example, Even shows updated in manager.