Xplane 12 not getting the latest airc info

Hi, just relaunched my Navigraph subscription. No trouble in the past getting the download to update the MCDUs in my commercial aircraft. However, this time even though I have downloaded the latest AIRC data the MCDU in my Xplane 12 are showing data out of date.
Which folder do these go into in Xplane 12? I think its custom data. That folder is showing an old download of Jepperson data from 2 years ago when I last had a subscription.

Help

Hi…,

Welcome.

Please confirm you are using the latest FMS Data Manager to update.

Cheers
Ian

Thanks Ian,

I have deleted the FMS manager and redownloaded it from the Navigraph site.
I have followed the instructions for an automatic download.
No Joy
I have also tried a manual download from the Navigraph Site of the holistic Xplane12 file
No Joy, my commercial aircraft MCDUs still giving a 'data out of date message.
I have tried manually downloading the specific Airbus 330 data file (my commercial of choice)
No Joy

I last had a current data base in 2023, no problem then with the automatic download to Xplane12

I provide some screenshots to help.

  • The settings in FMS data Manager

  • FMS data Manager

  • Custom Data folder in Xpane12 (you can see some stuff in there from recent days but not getting through to the MCDU in Xplane12 (see MCDU)

I’ve been getting an error message for some time on my PC saying
Failed to load extension from C:\Users\USER\PCAppStore\ui. Manifest file is missing or unreadable
It hasn’t seemed to have affected any item that I’m aware of as yet and doesn’t seem to be connected to downloads of Navigraph to Xplane??

Hope you can help as I am eager to do some serious flight sim work in my a330.

Thanks in anticipation.

Nick


Hi,
Richard here. Can you please post the whole path from this screenshot?

Can you confirm this path is the same as in the FMS Data Manager? In your case, it should be:

image

Can you confirm this? Because you see in these two screenshots that the path is different. In FMS Data Manager, you have ...\USER\Desktop\X-Plane 12\ … and in the screenshot where the data is, you have Xplane\X-Plane 12\.... Two different paths, and therefore, the data will not be updated.

I assume you have set this path manually in the FMS Data Manager, and it is wrong; you have set the location of your desktop icon instead of the root folder.

I would recommend following:

  • close the FMS Data Manager
  • delete the settings.conf and the mapping.index file in the path %programdata%\Navigraph\FMSClient
  • start your X-Plane one time and close it immediately
  • restart the FMS Data Manager (you must login again) and let the FMS Data Manager scan your system
  • try again the update :wink:

Thank you,
Richard

Hi Richard,

Is this the screenshot you want?
I don’t have high level computer skills, so can you be more specific with the proposed fix in dot point 2 (
Where do I find these files to delete etc)

I did muck around with the path in settings as I thought it might help when I first had the problem.

I think we might be getting there.

Thanks Richard

Just noticed the error message in my xplane folder.

Does this help?

Yes, thank you … now it´s clear why the FMS Data Manager updates the wrong files, in the wrong location.

The path in your FMS Data Manager is:
C:\Users\USER\Desktop\X-Plane 12\

… and the real path is:
C:\Users\USER\OneDrive\Desktop\Xplane\X-Plane 12\

Two different paths—also, it is not recommended to install an application on OneDrive (or at least disable the X-Plane 12 folder from the sync process, but that´s another topic. It could be a massive performance killer.

Back then, you could fix it:

  • Close the FMS Data Manager

  • open your file-explorer and copy & paste the following %programdata%\Navigraph\FMSClient in folder line (red)

  • You should see files in this folder, delete the mappings.index and the settings.conf file (green)

  • Start X-Plane 12 and after it´s fully started, close it

  • Open the FMS Data Manager, log in (you must log in again), and let the FDM scan your system when the question arises: Scan the system.

  • The X-Plane 12 entry should be found automatically - check the path on the settings page - you should see now: C:\Users\USER\OneDrive\Desktop\Xplane\X-Plane 12\

When all is done, you can update it as usual, and the AIRAC cycle in X-Plane 12 should be updated to version 2505.

Let me know, when something is still unclear please :wink:

Cheers,
Richard

Sorry Richard,

I am probably more trouble than my subscription pays for.

You will have to take me through this process more bit by bit.

See screen shot when I have gone into File Explorer.

I don’t know how to get to the item I have to copy and paste.

How do I get to this c:\programdata/Navigraph folder you have in your screen shot. I tried typing it into the search but no go.

I can wait until someone more PC proficient is at home but if you can be patient with an old geezer, that would be good.

Nick

Hi Nick,
That is no problem. We will fix your issue together.

I have used a screenshot from your previous posting - you must enter this.
%programdata%\Navigraph\FMSClient

here (red line):

… not sure, but when I look at your last screenshot in the line where you find the “Quick access” text.

Cheers,
Richard

Thanks Richard,

I will work on this tomorrow(wife calls).

Ill be back in touch if any more problems.

I will have a few more questions such as how to log out and back into FMS manager, mine is on the desktop and comes up with no obvious facility to log out and back in again.

Also, I noticed when I had a look last, Xplane12 has disappeared from the list of addons. This maybe because after I read your first email I put the correct path into the settings.

Anyhow I will work on what you have provided and talk to you later.

Appreciate all your help (I’m learning)
Nick

1 Like

No probs Nick … Happy wife, happy life :sweat_smile:

Enjoy your day,
Richard

You little beauty Richard (Aussie Expression)

Fixed, The wife gave me an extension.

I even worked out myself how to log out and in of FMS data manager.

And now I know a little more.

Much appreciated and thanks for your patience.

PS

You may want to put something up about One drive .

1 Like

THANK YOU very, very, very much - I´m an Austrian but Ian is from your country and he “translates” it for me :wink:

Both is great :melting_face: :innocent:

Enjoy your evening & greeting from Vienna
Richard