I’ve been having problems with my MSFS2024 installation recently and now Navigraph in VR has stopped appearing when I click the button in the top menu.
The button is highlighted same as other buttons like weather, pushback tool etc, so the click is working.
Previously the Navigraph panel has opened on my left, but if it has opened somewhere else, I can’t see it. To be clear, when in 2D (not VR) the chart panel opens normally, it’s just in 3D (VR mode) I get the slight freeze as it is loading, but it’s nowhere to be seen.
I’m thinking just to uninstall navigraph and reinstall will resolve it, but I’m not sure what app I should be removing.
To uninstall, just remove the Charts In Game Panel from Navigraph Hub. Click the remove button and verify that the panel has been removed from your MSFS2024 community folder. If any stagnant files remain, just delete these manually.
Reinstall via Hub again.
If you notice the same behavior, please take screenshots. Those would be really helpful.
Thanks @GordonNG for the direction. I remove all but the current navdata and checked the folder to make sure everything had gone, so as much as I could tell I’ve done a remove and reinstall.
Unfortunetly it’s made no differece.
I’m not sure how screenshots showing something not there is going to help, so is there something specific I should be showing or looking for?
Again the situation is unchanged, when in 2D (not VR) the chart panel opens normally, it’s just in 3D (VR mode) I get the slight freeze as it is loading, but it’s nowhere to be seen.
The Navigraph button in the top menu is highlighted just the same as others when, strongly suggestion the chart panel is open and working, it’s just that it’s not in the ‘normal’ place where I’ve put it and it’s not visible to me.
I’m guessing software / config-wise there is a variable that tell the sim / navigraph where to open the panel on the screen, like screen coordinates, and for some reason it’s either opening off screen or behind me or outside the aircraft or such like. I was hoping that the uninstall/reinstall would have restart that variable (if it exists) but it seems not.
I’m still no further forward. Is there any other pathways for support from Navigraph?
