Unale to update ti latest 2309 Rev 1

Navigation Data FMS Data Manager
1

Hi

I am unable to update to 2309 for xplane 12 and FFA320.

This seems to be the error

[2023-09-08 09:12:47][Web Service: 1][0] - CHttpDownloadWorker::downloadCurrentPiece [downloader\chttpdownloadworker.cpp:126]: request byte range: bytes=0-1572863
[2023-09-08 09:12:48][Web Service: 1][0] - CHttpDownloadWorker::downloadCurrentPiece [downloader\chttpdownloadworker.cpp:126]: request byte range: bytes=1572864-3145727
[2023-09-08 09:12:48][Web Service: 6][0] - CHttpDownloadWorker::slotError [downloader\chttpdownloadworker.cpp:249]: Network socket error 2. Unable to proceed.
[2023-09-08 09:12:48][Web Service: 1][0] - CHttpDownloadWorker::downloadCurrentPiece [downloader\chttpdownloadworker.cpp:126]: request byte range: bytes=1572864-3145727
[2023-09-08 09:12:48][Web Service: 3][0] - CHttpDownloadManager::slotTaskFinished [downloader\chttpdownloadmanager.cpp:207]: Task finished. Cleaning up…
[2023-09-08 09:12:48][CRestUtilities::httpPost]: endpoint=http://www.navigraph.com/api/1/statistics/download

This is the log with the error.

20230908-091235.zip (2.0 KB)

Any ide where to look for the error

Regards Erik Loeth

2

Hi Erik,
and welcome at Navigraph … :wink:

it assumes that you have ser the download package size to large (in the settings). Can you check this please and also which server you use (also in the settings directly in the FMS Data Manager).

Cheers
Richard

3

Hi and thanks for the hint.

I is the firewall (paloalto) that bloks the traffic it is seen as a threat, i looks like it is AI that scans the content. Is there a link/ip that is used to download from then i make a whitelist for this.

Regards Erik

4

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