Unable to login to FSM Data Manager

Navigation Data FMS Data Manager
1

Hi there, recently i have been trying to login to the FSM Data Manager but i constantly get the error “Your email or password is incorrect”. I have changed my password multiple times and it contains no special characters. I can login to the website and also all other applications, any help would be appreciated, thanks!

2

Hi …,

I suggest a fresh start using exact procedure below :

Please disable any Antivirus and firewall. Uninstall AV if needed.

In FMS Data Manager Settings Unregister Account:

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Use Windows to uninstall FMS Data Manager. Specifically:

  1. Press Start and open Apps & Features.
  2. On the right hand side, open Programs and Features.
  3. Find Navigraph FMS Data Manager in the list, select it, and press the Uninstall button above.

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If they exist, delete folders:
c:\ProgramData\Navigraph and c:\Program Files (x86)\Navigraph.

Download and install latest FMS Data Manager to the default location.

Please let us know how you get on.

Cheers
Ian

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