Since this Monday I’ve been unable to login to Simlink.
I tried to uninstall it, delete whole Navigraph folder inside AppData and reinstall it. I also tried syncing my time with at least 5 different NTP servers and it didn’t help.
I don’t use any proxy or VPN.
simlink_2025-11-26.dlog (155 Bytes)
Check what might have changed prior to Monday non working e.g. Windows updates, AV updates, etc.
Try restarting your Router, and computer.
Cheers
Ian
I haven’t done any changes that I would be aware of and last Windows update was installed on 19th November.
I restarted computer every time after I unistalled Simlink.
How did you go restarting Router? Also disable any AV and firewall as a test.
You could also try connecting to the internet via a Hotspot on you mobile phone as a test.
Cheers
Ian
I used reboot option in start menu and cmd shutdown /r /t 0. On Microsoft defender I turned of real time protection and Windows firewall before reinstalling Simlink.
I’ve tried hotspot with defender and firewall disabled and it still won’t login. I also tried restarting my mobile phone, but it didn’t help.
Hello,
Thank you for providing the details. Could you please send a screenshot of the Simlink application?
If you’re using a multi-language Windows OS, please refer to this forum solution for assistance.
Additionally, ensure that your system’s OS settings have your default web browser correctly set up.
Please let us know if you encounter any issues.
Thank you!
Best Regards,
Vishal Ahir
Navigraph
Hello,
After cleaning up the Navigraph Simlink configuration and reinstalling the necessary components, it’s working now. If you log out again, please let us know.
Thank you!
Best Regards,
Vishal Ahir
Navigraph
