We have received error reports about technical difficulties from some of our users. The issue is confirmed but not identified. We are investigating. Thanks for your patience.

[db] Update: The final fixes have now been deployed and everthing looks good again. So to conclude - Nov 25 16.20-21.45 UTC Navigraph Charts 8 experienced a service disruption manifesting itself as flights/flight plans not loading, due to an overloaded database server. Issue was resolved by optimizing query handling and database indexes. Flight handling is now faster than before. Again, thanks for your patience and help with error reports.

Update: The issue has been identified.

Update: You should see some improvement now. Edit: Unfortunately not. Continuing investigation.

Yeah it’s possible to access charts now, but flight plan from Simbrief is still not loading…

Little, at least the headers are loading for the airport…

I have no idea what version it should be running, but still not working for me, even on the web browser. nothing is loading. just blank XD

I confirm, no flight plan available

not fixed yet! I have no ability to create a new flight or import a flight.

It is like it is slightly better. Some more things load, but although I can see a flight plan, I can’t add anything to it.

Navigraph

Technical Difficulties Reported

Charts General

show post in topic

Home
Categories
Guidelines
Terms of Service
Privacy Policy

Powered by Discourse, best viewed with JavaScript enabled