Some charts are missing from the G3000/G5000 plugin v2.1.0

When i click on the “Charts” icon on the G3000/G5000 (using the Longitude) and go to the different tabs such as “infor, Departure, Arrival, and or Approach”, it is very noticeable that a lot differnt charts are missing… Example.: i flew out of KFLL and not a single chart was available inside the “Info” tab/ section

What I expected to happen.

I expected to see all the Jeppesen charts being avaiable as per usual when i clic on the different tabs “infor, Departure, Arrival, and or Approach”. but sadly a lot of charts a just simply missing … PS: im on the latest stable build for MSFS2024 - and i have the latest/ current at this time v2.1.0 avionics plugin installed via the Navigraph Hub…

What actually happened

Pleas see screenshots for context and a better understanding
No charts under infor - cant see airport ground layout charts - a lot charts are missing in the other tabs “infor, Departure, Arrival, and or Approach”,

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Hi…,

We are investigating.

Cheers
Ian

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Hi okay thanks please keep me updated on any solutions :slight_smile:

I confirm the missing Navigraph charts in Info only.

I do see Navigraph charts in Departure, Arrival and Approach.

Please confirm.

Cheers
Ian

Yes this is the case for me as well… I can only get ground charts in the infor section by selecting the LIDO charts version. i’d Prefer to have Navigraph ground charts for moving maps for a better taxiing experience.

Hello! Thank you for bringing this to our attention.

We have identified the issue, and a new update is now out for the G3000/G5000 plugin. Please give it a go and let us know if it works as expected!

Kind Regards,
Malte

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Oh okay that’s really good to know. I’ll give it a try after applying the update and report back. Thanks.

I have confirmed that the new update version 2.2.0 for the G3000/G5000 Avionics Plugin has fixed the issue ! :slight_smile: Thank you!

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Thank you for the confirmation! We’re happy to hear that the issue was resolved.

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