Simlink will not connect - my solution

Charts Simlink/Moving Map
1

Waiting for user authentication……for a few hours. I have tried everything recommended on this forum, no luck!
But: I got it back to work! All my MSFS stuff is on the C drive: reformat C:\ clean install Windows 11, msfs (2020 in my case) etc etc and … it works! Reformat is key.
Good luck you all.
Ben

2

I dont recommend anyone to reinstall Windows just for a single issue.
Yes, reinstall Windows may help, but its too much effort for a single issue that may be solved by troubleshooting.

3

Hello,

Please review the troubleshooting points listed below to resolve the issue.

  1. Verify if the default browser is set to the operating system settings.
  2. If the default browser is set and still not opening the web browser, check if any VPN or proxy settings are applied. If VPN or proxy settings are present, disable them, as they prevent Simlink from accessing the identity server and initiating the login.
  3. Ensure that the operating system date, time, and timezone are set to automatic synchronization.
  4. Verify that Windows Defender or any other third-party antivirus software allows Simlink to access the network without blocking the application.
  5. Check that the operating system network settings permit access to the Navigraph server.
  6. If Simlink is still unable to login, inspect the network router settings to identify any potential blockages or preferences that may be preventing access to the Navigraph server. If necessary, restart the network router.
  7. If you’re using a multi-language Windows OS, please check this forum solution.

Please let us know if you are still experiencing the issue.

Thank you!

Best Regards,
Vishal Ahir
Navigraph

4

Hello.

Thank you for your response. As have read in my entry in the forum, I solved the problem.

I had read the forums, searched Internet etc etc and found lots of suggestions and solutions. Your solutions were very basic.

None of these basic and more sophisticated solutions worked, so I lost about a day. I could have entered messages in several forums and wait for answers, then try those and loose another few days.

My own solution: reformat and reinstall is – for me – much better. Took my about 6 hours, my PC is clean, it is faster and I can fly again, with Navigraph!

Best regards,

Ben