Simlink not signing in

Charts Simlink/Moving Map
1

I’m having some issues with simlink as well as all other navigraph products, but at a lesser extent. My simlink refuses to sign in, just saying “you have been signed out” immediately after logging in. I have tried completely uninstalling and deleting all files then reinstalling, re-syncing my computer clock, disabling VPN, changing my non-unicode region and all the steps from troubleshooting links I could find here. Attached is my log from one attempt:

simlink_2026-01-13.dlog (963 Bytes)

I’m also having issues with other navigraph products, such as charts, simbrief, and in sim efbs, where they will sign me out quickly after around 5 minutes prompting me to sign in again and again.

Can anyone offer any help into this? Thanks

1 Like
2

Hello,

Thank you for providing the log file. Please check your internet settings, as they may be blocking the application from accessing the Navigraph servers.

You might also try restarting your internet router and then checking the connection again.

If you continue to experience issues, please feel free to let us know.

Thank you!

Best Regards,
Vishal Ahir
Navigraph

3

Thanks for the reply,

I’m afraid I’ve already tried restarting my internet and checking my firewall, and I have contacted my isp who confirm that there are no restrictions in place.