Simlink Logged Out - Unable to Log Back In

Charts Simlink/Moving Map
1

Hi folks,

Simlink has decided to log itself out, and now will not log back in. The FMS data manager / hub are still working fine, the issue seems confined to Simlink entirely.

Logfile is as follows:

[2023-05-27 15:29:51] [1.1.28.0405] [INFORMATION] Configuration (Simlink) file or folder is missing. Recreated!
[2023-05-27 15:30:44] [1.1.28.0405] [ERROR] OIDC_run ERROR:'Cannot connect to identity discovery endpoint… Exception in call of initialize_oidc_client()
Identity server:https://identity.api.navigraph.com
[2023-05-27 15:30:44] [1.1.28.0405] [ERROR] LoginController::login_oidcError[8][Could not connect to Navigraph Identity Server]
[2023-05-27 15:33:09] [1.1.28.0405] [ERROR] OIDC_run ERROR:'Cannot connect to identity discovery endpoint… Exception in call of initialize_oidc_client()
Identity server:https://identity.api.navigraph.com
[2023-05-27 15:33:09] [1.1.28.0405] [ERROR] LoginController::login_oidcError[8][Could not connect to Navigraph Identity Server]
[2023-05-27 15:36:59] [1.1.28.0405] [ERROR] OIDC_run ERROR:'Cannot connect to identity discovery endpoint… Exception in call of initialize_oidc_client()
Identity server:https://identity.api.navigraph.com
[2023-05-27 15:36:59] [1.1.28.0405] [ERROR] LoginController::login_oidcError[8][Could not connect to Navigraph Identity Server]
[2023-05-27 15:36:59] [1.1.28.0405] [ERROR] OIDC_run ERROR:'Cannot connect to identity discovery endpoint… Exception in call of initialize_oidc_client()
Identity server:https://identity.api.navigraph.com
[2023-05-27 15:36:59] [1.1.28.0405] [ERROR] LoginController::login_oidcError[8][Could not connect to Navigraph Identity Server]
[2023-05-27 15:37:31] [1.1.28.0405] [ERROR] OIDC_run ERROR:'Cannot connect to identity discovery endpoint… Exception in call of initialize_oidc_client()
Identity server:https://identity.api.navigraph.com
[2023-05-27 15:37:31] [1.1.28.0405] [ERROR] LoginController::login_oidcError[8][Could not connect to Navigraph Identity Server]
[2023-05-27 15:38:43] [1.1.28.0405] [ERROR] OIDC_run ERROR:'Cannot connect to identity discovery endpoint… Exception in call of initialize_oidc_client()
Identity server:https://identity.api.navigraph.com
[2023-05-27 15:38:43] [1.1.28.0405] [ERROR] LoginController::login_oidcError[8][Could not connect to Navigraph Identity Server]

I have reset, uninstalled & reinstalled, and ensured Simlink is added as an exception to my AV, and firewall. No apparent changes on my end since yesterday, problem began today.

Any ideas?

2

Hi…

Lets do a reset.

  • See FAQ - Simlink Install and Systray

  • In Navigraph Simlink Plugin Settings, for your FS entry press Uninstall Simlink.

  • Please use specifically Windows Programs and Features to uninstall Simlink:

  • image
    image1743×391 28.9 KB

  • If they exist, delete directories:
    c:\Users\username\AppData\Roaming\Navigraph\Simlink and
    c:\Program Files\Navigraph\Simlink.

  • Then download and install latest Simlink .

Please let us know how you get on.

Cheers
Ian