Hi…,
Welcome.
I suggest you try a complete Simlink install :
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Please use the Windows Programs and Features to uninstall Simlink:
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If they exist, delete directories
c:\Users\username\AppData\Roaming\Navigraph\Simlink and
c:\Program Files\Navigraph\Simlink. -
Then, download and install the latest Simlink.
-
Restart computer
If still a problem, please send us Simlink logs, which are located in the %APPDATA%/Navigraph/Simlink/logs folder.
Also, please post screenshots of any error messages using Guide to posting Screenshots
Cheers
Ian