Sans titre 1.bmp (9.9 MB)
Hello !
wish if there is any help to solve the problem .
the thing stopped working few days aogo.
would be nice to be contacted by someone from the staff .
PC config. W7.
FSX running as well as P3dV2.
AS16 weather engine.
Thx for any replpy .
Sincerely .
Hello,
Welcome to the Navigraph forum.
Please review the following troubleshooting steps:
- If you are using a VPN or proxy settings, please disable them and try logging into the Simlink application again.
- Ensure that your operating system’s date, time, and timezone are set to automatically synchronize with the internet.
- Check your network security settings and any third-party antivirus applications to ensure they are not blocking the Simlink application.
- If you continue to experience issues, please clean up the Simlink configuration.
- If the problem persists, send us the Simlink log files located in the
%APPDATA%/Navigraph/Simlink/logsfolder.
Feel free to let us know about any other issues you are encountering with Navigraph products.
Best Regards,
Vishal Ahir
Navigraph
Hello ,
Thank you for your prompt reply .
please let me take the time to check the informations .supplied.
I will let you know about any issues working out .
sincerely yours
Ghislain Coldefy.
| vishalahir Developer & Technical Support
June 27 |
- | - |
Hello,
Welcome to the Navigraph forum.
Please review the following troubleshooting steps:
- If you are using a VPN or proxy settings, please disable them and try logging into the Simlink application again.
- Ensure that your operating system’s date, time, and timezone are set to automatically synchronize with the internet.
- Check your network security settings and any third-party antivirus applications to ensure they are not blocking the Simlink application.
- If you continue to experience issues, please clean up the Simlink configuration.
- If the problem persists, send us the Simlink log files located in the
%APPDATA%/Navigraph/Simlink/logsfolder.
Feel free to let us know about any other issues you are encountering with Navigraph products.
Best Regards,
Vishal Ahir
Navigraph
Hello ,
untill now things are not getting better with Simlink .
in any case you will find attached with this mail the requested folder .
rgards
Mr. Coldefy .
Hello ,
Thank you for your prompt reply .
please let me take the time to check the informations .supplied.
I will let you know about any issues working out .
sincerely yours
Ghislain Coldefy.
June 27 |
- | - |
Hello,
Welcome to the Navigraph forum.
Please review the following troubleshooting steps:
- If you are using a VPN or proxy settings, please disable them and try logging into the Simlink application again.
- Ensure that your operating system’s date, time, and timezone are set to automatically synchronize with the internet.
- Check your network security settings and any third-party antivirus applications to ensure they are not blocking the Simlink application.
- If you continue to experience issues, please clean up the Simlink configuration.
- If the problem persists, send us the Simlink log files located in the
%APPDATA%/Navigraph/Simlink/logsfolder.
Feel free to let us know about any other issues you are encountering with Navigraph products.
Best Regards,
Vishal Ahir
Navigraph
(attachments)
proxy.txt (711 Bytes)
Hello !
Tried to send you the requested informations about Simlink HS .
please let me know if you well received them
thank you already
Mr coldefy.
Hello ,
untill now things are not getting better with Simlink .
in any case you will find attached with this mail the requested folder .
rgards
Mr. Coldefy .
Hello ,
Thank you for your prompt reply .
please let me take the time to check the informations .supplied.
I will let you know about any issues working out .
sincerely yours
Ghislain Coldefy.
June 27 |
- | - |
Hello,
Welcome to the Navigraph forum.
Please review the following troubleshooting steps:
- If you are using a VPN or proxy settings, please disable them and try logging into the Simlink application again.
- Ensure that your operating system’s date, time, and timezone are set to automatically synchronize with the internet.
- Check your network security settings and any third-party antivirus applications to ensure they are not blocking the Simlink application.
- If you continue to experience issues, please clean up the Simlink configuration.
- If the problem persists, send us the Simlink log files located in the
%APPDATA%/Navigraph/Simlink/logsfolder.
Feel free to let us know about any other issues you are encountering with Navigraph products.
Best Regards,
Vishal Ahir
Navigraph
simlink_2025-06-29.dlog (5.7 KB)
simlink_2025-06-25.dlog (6.9 KB)
simlink_2025-06-26.dlog (9.1 KB)
simlink_2025-06-27.dlog (5.7 KB)
simlink_2025-06-28.dlog (18.4 KB)
Smilink still HS !
Sorry.
Hello,
Thank you for providing the log files. Based on the details from the logs, it seems that Simlink is unable to open the default web browser. Please ensure that the Simlink app is not being blocked by any antivirus software. Additionally, try running the Simlink application with administrative rights.
Also, check your operating system settings to confirm that a default web browser is set. We recommend using Google Chrome as your default web browser.
If you continue to experience the issue, please feel free to let us know.
Thank you!
Best Regards,
Vishal Ahir
Navigraph
Hello ,
Thank you ,
It works !!!
Following step by step the procedures you include in your last post .
Really good job !
Regards,
Mr Ghislain Coldefy .
July 22 |
- | - |
Hello,
Thank you for providing the log files. Based on the details from the logs, it seems that Simlink is unable to open the default web browser. Please ensure that the Simlink app is not being blocked by any antivirus software. Additionally, try running the Simlink application with administrative rights.
Also, check your operating system settings to confirm that a default web browser is set. We recommend using Google Chrome as your default web browser.
If you continue to experience the issue, please feel free to let us know.
Thank you!
Best Regards,
Vishal Ahir
Navigraph
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