Hello,
Please follow the steps below:
- Reinstall the Simlink Plugins to your flight simulator. Before reinstalling the Simlink plugins, ensure that your flight simulator is not running. (You can skip this step if you are using MSFS)
- Start the Simlink application and begin your flight in the Flight Simulator. Then, check the Charts application for the moving map.
- Ensure that you are logged in with the same Navigraph user account that you are using in the Charts application.
- If the issue persists, please send us the Simlink logs located at
%appdata%/Navigraph/Simlink/logs
folder.
Feel free to reach out to us if you encounter any issues.
Best Regards,
Vishal Ahir
Navigraph