Simlink crashes seconds afer opening

Charts Simlink/Moving Map
1

As the title states I haven’t been able to use simlink for the past year or so as it just crashes right on startup and its really getting on my nerves as I cannot seem to find a fix that works. Any help is appreciated, thank you!

2

Hello,

That is very much so unexpected behavior. We will need to see some logs in order to better understand this.

  1. Event Viewer: This is the primary place to look for general Windows application errors.

    1. Press WIN + R, type eventvwr, and press Enter.

    2. Go to Windows Logs > Application.

    3. Take not of the time you launch Simlink andLook for recent/ error events related to the crash.

1 Like
3

Error: Faulting application name: NavigraphSimlink.exe, version: 1.1.40.1707, time stamp: 0x68ee6e8d
Faulting module name: ntdll.dll, version: 10.0.26100.7724, time stamp: 0x1717f879
Exception code: 0xc00000ff
Fault offset: 0x000000000000dd3f
Faulting process id: 0x3090
Faulting application start time: 0x1DCA0449981AAB6
Faulting application path: C:\Navigraph\Simlink\NavigraphSimlink.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 8cbb522f-35ad-4416-b50e-763954e48543
Faulting package full name:
Faulting package-relative application ID:

Information: Fault bucket 1480741228024299581, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: NavigraphSimlink.exe
P2: 1.1.40.1707
P3: 68ee6e8d
P4: LIBEAY32.dll
P5: 1.0.2.21
P6: 5dfdfb77
P7: c000001d
P8: 0000000000016be1
P9:
P10:

Attached files:
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.8140d1f4-f3e5-4726-bd89-fd502899dba8.tmp.mdmp
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.8491a06f-f7b1-4c35-89dc-c74b1ffdbc5b.tmp.WERInternalMetadata.xml
WPR_initiated_DiagTrackMiniLogger_OneTrace_User_Logger_20260213_1_EC_0_inject.etl
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.e3ea5c2c-1791-4f9a-b93a-01ded4692410.tmp.etl
WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.c4c9b3c9-1c7e-4011-af8e-fac0bb00e5a3.tmp.etl
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.b697769b-8f71-46eb-828e-23750b68d490.tmp.csv
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.0fc04600-4ea7-4fe6-bf4f-0bb357eb1ed2.tmp.txt
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.f619da08-cb5d-4b26-9dad-730a6af81092.tmp.xml

These files may be available here:
\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_NavigraphSimlink_7511e9b02ba69c316ad7d4b5b066c965c15b4871_e66aeb8b_0aeb52ca-83dc-4191-9c2a-927a306a0246

Analysis symbol:
Rechecking for solution: 0
Report Id: 5f7cbd2b-d141-4d6f-a234-2e8296d5281f
Report Status: 268435456
Hashed bucket: d4ea08ec786e74a7348ca64d34aa003d
Cab Guid: 0

4

Thank you for the log.

Can you try uninstalling Simlink, download a new copy from https://navigraph.com/downloads and install.

5

I’ve uninstalled and reinstalled in at least 50 times at this point.

6

Ok thanks, we will need some more information in order to troubleshoot and try to reproduce this.

  • OS (Windows version)
  • Simulator (P3D, MSFS2020, MSFS2024, X-Plane etc)
  • Add-ons/Plugins
7

Windows 11 25H2

MSFS24

I’m using GSX and flying a Fenix A320 that is all.

8

Please check the solution provided here, it may be helpful

9

I repaired/reinstalled the Visual C++ redistributables and also did a full clean reinstall of Simlink, including deleting the Simlink config folders so they would be recreated from scratch. Simlink does recreate the config successfully and it is able to reach the Navigraph CDN/update JSON, so it does not seem to be a basic install or internet access problem.

The consistent crash pattern is:

  • Primary crash: LIBEAY32.dll

  • Exception code: 0xc000001d

  • Secondary crash after that: ntdll.dll

  • Exception code: 0xc00000ff

10

Hello,

I sent you PM, for fix the issue.

Thank you!

Best Regards,
Vishal Ahir
Navigraph