SimBrief / Fenix A320 importing problem / error

Hi! Today 9.2.2026 I updated my MSFS 2024 FenixSim program to version v2.4.0.3311. I also installed the MSFS 2020/2024 Fenix ​​Simulations A320 add-on from Navigraph Hub. After these, the Fenix ​​tablet does not import the flight plan I made and generated in SimBrief to the Fenix ​​tablet at all. When I press “Import from SimBrief”, an error message appears that the plan cannot be imported, more information in the log. Yesterday 8.2.2026 late evening everything was working normally, now that I updated that this morning, the connection does not work at all. I have all Navigraph Hub Navigraph packages and add-ons installed. How can I fix this connection problem? I have tried different plans between different airports, nothing works, but I always get the message “Error importing Flight plan from SimBrief. More information…” Or something like that. The reason I updated everything today was because the SIDs and STARs for the route I made in SimBrief were not found in the MCDU of my Fenix ​​A320 aircraft at all, but there were SIDs and STARs with different names. I realized that the Fenix ​​A320 database was older than the latest AIRAC in SimBrief/Navigraph that I ordered. So I tried to update Fenix ​​to match the latest AIRAC data. That’s what caused this Fenix/SimBrief connection/importing problem.

Hi…,

Welcome.

Try reGenerating the flight plans in SimBrief, before importing to Fenix.

Cheers
Ian

Hi!

Yes I have at the first analyzed and then generated the different existing plans, doesn’t help. I made a new plan there in SimBrief, no effect. I also have load the plans on another tab, not help. Only once I got one and only plan to Fenix tablet via FS tablet, I thought it was the tab “Flights” but I am not sure. But only once. It appeared on the Fenix Tablet. That flight was red and delayed because it was a couple of hours old. And it couldn’t be replaced with any other plan after that, even in this similar way from the FS tablet. That one canceled flight was and remained on the Fenix ​​tablet screen no matter what I did. What is wrong, what should I do or check at the first? Different possibilities perhaps with the exclusion technique. What is the the surest way to import a plan from SimBrief to Fenix, which should at least work? Before this that straight importing connection has worked like a clockwork, no problems at all. Click on Fenix tablet “Import from SimBrief” and that is it, regenerated or new or this and that, but not now.

Hello,

Ok a few things to check here:

  • Simbrief Pilot ID - Make sure this is correct on the Fenix EFB
  • Simbrief AIRAC cycle - Make sure that the AIRAC cycle is current and cross checked on the MCDU
  • Try loading the Fenix a320 with a default livery. These can be an issue. It would be good to isolate this by loading the default Fenix livery.
  • Create a brand new flight plan, point to point, without any SIDS, STARS or complex routing.
  • Might be a stretch but check your PC time (system time) and make sure that it is set correctly to internet time.

Thank you, I will check those items.

If still a problem, please post the text string of your flight plan and upload the Generated SimBrief flight plan using image above. We can then try loading your flight plan.

Cheers
Ian

Hi did you get this sorted i’m having the same problem

Hello,

As Ian mentioned, please post the text string of your flight plan Generated SimBrief flight plan using image above. We can then try loading your flight plan.

Thanks

Im having the same issue and am unsure where the thing is above to post the string into

Just paste as text here e.g. YMML DOSEL2 DOSEL Y59 RIVET RIVET5 YSSY

Ian

LPMA/05 DEGUN1E DEGUN DCT RIVRO DCT TOSDI DCT ZMR DCT NEA DCT DGO
DCT LPA DCT GOSVI DCT TOPTU DCT TOU DCT GAI DCT MEN DCT NINUN DCT
LATAM DCT ETREK DCT LTP DCT SOPLO DCT OMASI DCT KINNI DCT LAMUR DCT
KORED DCT NUNRI T103 BETOS BETOS1B EDDM/26R

Hi this is the route

This is the route direct from simbrief before i press generate:

DEGU1E DEGUN RIVRO TOSDI ZMR NEA DGO LPA GOSVI TOPTU TOU GAI MEN NINUN LATAM ETREK LTP SOPLO OMASI KINNI LAMUR KORED NUNRI T103 BETOS BETO1B

I had no trouble importing the following into the latest Fenix A320 V2.4.0.4720

LPMA/05 DEGUN1E DEGUN DCT RIVRO DCT TOSDI DCT ZMR DCT NEA DCT DGO
DCT LPA DCT GOSVI DCT TOPTU DCT TOU DCT GAI DCT MEN DCT NINUN DCT
LATAM DCT ETREK DCT LTP DCT SOPLO DCT OMASI DCT KINNI DCT LAMUR DCT
KORED DCT NUNRI T103 BETOS BETOS1B EDDM/26R

What difficulties did you have?

Cheers

Ian

I get this every single time. Unable to load.

Check you have entered your correct SimBrief Pilot ID in the Fenix EFB SIMBRIEF USERNAME

Check you have Detailed Navlog set when Generating the SimBrief flight plan

image

Also, check that your Fenix and Simbrief flight plan are using the same AIRAC.

Cheers

Ian

If I recall correctly, the log file mentioned in the above screenshot should be somewhere in C:\ProgramData\Fenix\FenixSim A320\logs and contain information about why the import failed.

Regards,

Tim

Yes, that was to be our next request after the suggested steps.

Please zip and upload using imagec:\ProgramData\Fenix\FenixSim A320\logs\log-Fenix.txt and other files in c:\ProgramData\Fenix\FenixSim A320\logs

Cheers

Ian

log-bootstrapper.txt (1.1 MB)

log-System_2.txt (1.0 MB)

log-System_1.txt (1.0 MB)

log-System.txt (1015.1 KB)

log-MCDU.txt (12.6 KB)

Here are the logs guys

log-launcher.txt (115.5 KB)

log-GqlGateway.log (7.9 MB)

log-Fenix.txt (17.7 KB)

log-Display_1.txt (1.0 MB)

log-Display.txt (513.7 KB)

And the last 5

I am facing the exact same problem. It had been working fine for over a year, but stopped working this July; this is clearly an issue with either SimBrief or Fenix. Please help.