SimBrief Dispatch for MSFS 2024 :loading is taking longer than expected

Hello everyone,
I have a problem with SimBrief Dispatch for MSFS 2024

loading is taking longer than expected

Hi…,

As advised, check your internet connection. Try connecting via a mobile hotspot to isolate router/desktop comms issues.

Cheers

Ian

i have the same issue
i tried 3 diffrent networks and the same
everything is working fine
i can access the website SimBrief - Dispatch
but about simbrief EFP is not connected

I’ve had this issue before. I had to uninstall and reinstall all of my navigraph hub installs

Hi Ahmed,

So we can assist, please provide Information requested when posting an issue - #5

Cheers

Ian

Hi, I’m having the same issue since SU5, but it only fails when in VR. In 2D, the app loads fine on the tablet. In VR it gives the error at the top of the post.

I have tried uninstalling and reinstalling. Didn’t help,

Thanks

Neil

Same here. Also only in VR

@LCYCowboy

Strange that its only affecting your VR session. Can you try removing the authentication for SimBrief via your Navigraph account, then attempt to sign back into it again.

I am also getting this issue in VR only since SU5

Thanks, we will investigate.

Can you try uninstalling the SimBrief EFB app via Navigraph Hub and make absolutely sure that the SimBrief EFB file has been removed from your community folder. It will look like the folder below.

a5436ce5e554c4a1a2b76cb50fb28e07

Once you have confirmed the file has been removed, go ahead and install the SimBrief EFB app from Navigraph Hub again, the try MSFS2024 again and start up VR.

I have this problem in beta 5.1 Simbrief Dispatch works in 2D but not VR. I will try the uninstall/reinstall tip above.

Good news, we’re identified the issue, we’re still working the fix and will update when ready.

This should now be resolved.

Can you please check SimBrief in VR again.