Hi. On your site in the terms and conditions I read: Navigraph Terms of Service <a name="h-24-refunds-and-right-to-withdraw-in-the-unlikely-event-of-an-erroneous-subscription-charge-we-will-of-course-correct-any-mistakes-subject-to-the-foregoing-however-due-to-that-fact-that-the-services-consist-of-you-gaining-access-to-data-immediately-upon-signing-up-for-a-subscription-navigraph-does-not-offer-any-refunds-or-any-right-to-withdraw-and-by-accepting-these-terms-you-hereby-expressly-waive-to-the-extent-permitted-by-applicable-law-any-right-to-withdraw-andor-refunds-2" class="anchor" href="#h-24-refunds-and-right-to-withdraw-in-the-unlikely-event-of-an-erroneous-subscription-charge-we-will-of-course-correct-any-mistakes-subject-to-the-foregoing-however-due-to-that-fact-that-the-services-consist-of-you-gaining-access-to-data-immediately-upon-signing-up-for-a-subscription-navigraph-does-not-offer-any-refunds-or-any-right-to-withdraw-and-by-accepting-these-terms-you-hereby-expressly-waive-to-the-extent-permitted-by-applicable-law-any-right-to-withdraw-andor-refunds-2"> 2.4. Refunds and Right to Withdraw In the unlikely event of an erroneous Subscription charge we will, of course, correct any mistakes. Subject to the foregoing, however, due to that fact that the Services consist of…

Hi, We have that in our ToS as we need to reserve the right to refuse refunding since these are digital goods that are delivered on payment. Having said that, we have a flexible and forthcoming handing of individual cases. If you want a refund because of compatibility issues, problems (ideally wit…

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NAVDataOld Split this topic January 25, 2023, 9:06pm 3

A post was merged into an existing topic: Want to subscribe (spend) but need to get it working first. Cannot. Help?

Topic		Replies	Views
Subscription cancelled but paid automatically General	1	500	June 3, 2022
Subscription Issue General	1	485	April 20, 2022
Navigraph resubscription Navigraph Hub	5	24	August 14, 2024
Issues paying for subscription Site Feedback	1	194	November 3, 2023
Payment Discrepancies Site Feedback	3	860	October 13, 2021

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