One month payment

Site Feedback
1

Is it possible to make a one time payment for a month or a year, if yes then how?

2

Hi…,

Welcome.

Yes, if you subscribe for the Monthly or Yearly service and cancel before the renewal, you will have service for that period and the service won’t renew.

Cheers
Ian

1 Like
3

i tried reaching out to someone regarding the same., nobody responded.…

4

Hi Ian,
I would like to sign up for the monthly subscription, but then, what is the procedure to cancel the automatic renewal?
Thanks

5

Hi…,

Welcome.

Once you have set up you account and subscribed, in My Account settings you would cancel the subscription- this ceases the renewal at the end of the subscribed time period.

Cheers
Ian

1 Like
6

Hi again Ian,
I have just made the payment by subscribing to the €11.04 formula.
Payment was successful but my account is not active yet.
How soon will I be able to use the Navigraph services?
Thx so much

7

Hi,

The subscription would get activated instantly. Please contact account@navigraph.com for troubleshooting.

Kind regards,

Stephen

1 Like
8

Hi Stephen,
Thanks for the reply, in fact I have now checked again and, in fact, I still don’t see the €11.04 charged on my account.
At this point I believe that the payment has not been successful (although my bank’s app has returned the result “transaction successfully completed”).
I’ll check tomorrow if there’s actually a charge on my account otherwise I’ll try again
Thanks very much