One month payment

Is it possible to make a one time payment for a month or a year, if yes then how?

Hi…,

Welcome.

Yes, if you subscribe for the Monthly or Yearly service and cancel before the renewal, you will have service for that period and the service won’t renew.

Cheers
Ian

1 Like

i tried reaching out to someone regarding the same., nobody responded.

Hi Ian,
I would like to sign up for the monthly subscription, but then, what is the procedure to cancel the automatic renewal?
Thanks

Hi…,

Welcome.

Once you have set up you account and subscribed, in My Account settings you would cancel the subscription- this ceases the renewal at the end of the subscribed time period.

Cheers
Ian

Hi again Ian,
I have just made the payment by subscribing to the €11.04 formula.
Payment was successful but my account is not active yet.
How soon will I be able to use the Navigraph services?
Thx so much

Hi,

The subscription would get activated instantly. Please contact account@navigraph.com for troubleshooting.

Kind regards,

Stephen

Hi Stephen,
Thanks for the reply, in fact I have now checked again and, in fact, I still don’t see the €11.04 charged on my account.
At this point I believe that the payment has not been successful (although my bank’s app has returned the result “transaction successfully completed”).
I’ll check tomorrow if there’s actually a charge on my account otherwise I’ll try again
Thanks very much