No position updates in Charts FSR500

To be clear: Simlink has nothing to do with this.

Please confirm that you are reading the username from the settings page in your avionics inside the simulator on XBox?

check avionics navigraph alias is valentino1801 and says unimited subscritpion in MFD

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Thank you! I see a couple sign-in attempts from you as well. Is the Broadcast position option turned on in the Navigraph settings?

i just signed out navigraph i avionics and signed back in to see if it helps no luck in avionics i see everything works perfect and EFB just the navigraph desktop moving map not linking with sim link i can send you log fiel
file

sim link says no flight data found on server its running in background when i do retrieve flight data

I hear you!

We’ll do more testing internally in order to attempt to reproduce. I don’t have access to a console, but I’ll get ahold of colleagues who do!

I’ll let you know when I have any updates!

Yes, that is correct. We have flight data, but as mentioned it is from July 22nd so it is determined to be out of date!

Ok the image I sent you is today and I have the latest version of sim link
Thanks

That all looks good! The Simlink application and its installed version are not related to this issue.

Hello again!

We were able to reproduce the issue and I was wrong - there was yet another server-side issue! Please give this another go and let me know how it works for you!

Wii do not home now let you know

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all good now its working thank you sir

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Thank you for the confirmation! Sorry for the hassle.