I have had a subscription to navigraph since july, i have 2 machines and navigraph hub works flawlessly on one of them. but on the other machine i am still logged into my account in which i have an active subscription, but no matter how much i restart my computer or reinstall the software it still doesnt work, it for some reason says im not subscribed even though i literally am. Is there any fix to this?
Hi…,
Welcome.
This is likely because you have two accounts, one with a subscription and one without, and you are logging in with a non-subscribed account.
Check you are logged out on the machine giving the error, and log in with your subscribed details.
If the problem persists, please post a screenshot showing the error using the Guide to posting Screenshots.
Cheers
Ian
Hi! thanks for the help, however i only seem to have one account, which is the one i have the subscription on. i have also tried refreshing the navigraph hub but it still doesn’t detect my subscription. Update, it is now resolved, i tried your method thanks for the help!
You are welcome. Glad it is resolved.
Happy flying.
Ian