Navigraph connection whit simbrief

Good afternoon, whenever I make a new flight plan in simbrief it doesn’t reach Navigraph charts, this has been happening for 15 days. Attached is the message that appears in Navigraph.
thank you.

Hi…,

Welcome.

In Charts settings make sure you enter your SimBrief username (not email) which you will find at https://www.simbrief.com/system/profile.php#settings .

Cheers
Ian