Navigraph Charts requires an active internet connection

When I update Navigraph Charts on 7.7.0, i get a message error after i start Navigraph like the following screenshot :

I use Windows 11 and the last version of Navigraph worked well !!!
Can you help me ?
Thank you
best regards



Does a restart of computer help?

Otherwise probably quickest to start from scratch with latest Charts and Simlink (assuming you have and want Simlink :slightly_smiling_face:) . Please disable any Antivirus and Firewall.

In Simlink Plugin Settings uninstall Simlink plugin from your FS , then completely uninstall Simlink and Charts using Windows Programs and Features exactly as under .

If they exist delete directories
c:\Users\username\AppData\Roaming\Navigraph and c:\Program Files\Navigraph

Then download and install latest Simlink and Charts Desktop using the default prompted locations.

You should be advised of Simlink being installed into your FS (for non MSFS) .

Restart computer.

Please let us know how you get on.


i have same problem。i try use Charts Cloud , Navigraph Charts requires an active internet


In which country are you located? Can you access in a regular browser?



I have already tried all your advices but nothing works
By chance, i have downloaded old version (7.6.0) whose works well until i close him and program disappear by himself…

Seems to be resolved with 7.7.1 version :slight_smile:
See video : Navigraph problem seems to be corrected - YouTube

Yes we issued a new updated earlier today with an improved online check mechanism. Glad it works better now!



thank you
best regards