I just finished Lesson 3 with an 83% score. I read the whole lesson, watched all the videos and answered the questions. After 3 hours it still shows as “in progress”. I can’t move on!
Hi! Could you send a link to the finished analytics of your flight as well as the account you have used? You can DM me this information or send the information via academy@navigraph.com
We will look right into why your flight has stalled.
My account is Bob Hall alias StudioBob. I hope this is the link you need: Flight #14 | Navigraph Academy
One other thing. I just noticed that the questions at the end of the written lesson are showing unanswered. I have answered them twice.
Updated to the latest simlink and now it’s working.
Thanks a lot for the update, thats great news @ EmergencyOxygen780
We are looking into the original “in progress” issue at the moment.
My lesson also shows “in progress“.Please respond if you can figure out a solution!
I have the same issue. first sessing is “in progress”, even though it’s completed two times. All the others are fine.
Hi all. We are working on solving this issue right now and will get back ASAP.
HI!
No idea if this is related, but I enrolled today, watched the videos and jumped into lesson one, introduction. It’s loading forever, can’t do anything. Running latest Beta for Sim Update 4 (1.6.31.0), no other issues present.
Cheers!
p.s. I had to force quit the sim as ESC didn’t do anything as well.
When you are in the sim, make sure that ESC is assigned to “toggle pause”. You can find this setting by searching for that term in keybindings.
Hi there, and thank you for your reply.
Just to clarify, the issue is not related to the ESC binding. I have been using MSFS for years and my key bindings are correctly set, both on the keyboard and on a dedicated joystick button.
The problem yesterday was that the sim froze while loading Lesson 1. ESC did not respond because the entire lesson scene never finished loading.
I have not tested it again today, but yesterday none of the lessons loaded. Lesson 1, Lesson 2, and the rest all froze in the same way. I also saw other users reporting similar behaviours, so I wanted to share it in case it helps track down the issue.
Thanks again for taking the time to look into it.
Best regards,
G
I redid the entire lesson (lesson 3) including the flight and passed the flight, It still lists the lesson as “In Progress.” BTW, one other thing I have notices is that every time I go back to the lesson, it shows the questions as being unanswered when I have answered them at least 5 or 6 times, Maybe we need some sort of “Submit” button.
Hi! We are working on a fix to the “stuck in progress” issue. It will be rolled out shortly.
The quiz questions are designed to be redone every time, to enable repetition. There is no need to do these to pass the course; they are simply there to enable you to check your knowledge. Only the examinations must be passed to get your license.
Hello,
An update from us. We have implemented a fix for lessons stuck “in progress”.
The lesson should now show as “aborted”
Please attempt the lesson again and let us know how it goes.
Thanks!
I retook the lesson. I passed the flight with an 85%. It still doesn’t show that the lesson is passed. It is blank where the passed box would go.
Same result here. I’ve passed the lesson again and nothing updated on the site. After passing at the debrief screen the site says I’m able to take the exam for phase 1 but it never loads. I’m stuck on the traffic pattern lesson. It still shows no label. Was stuck on in progress. Now it’s blank.
Thanks for the continued reports.
According to development, affected flights need to be 12hrs old or later in. This is due to a minimum time needed for the flight to “expire”.
In the meantime, you can continue on with the other lessons and wait out the 12 hour period.
Many apologies for the disruption.
Could you retry this lesson please, let me know how it goes and if the post flight briefing report is showing for you.
Hello all. Any screenshots of the issue would also be of great assistance. Thank you!