Keep getting disconnected from all devices

Hello everyone. For the past 2 days I am having issues with everything navigraph related. It keeps disconnecting my account from every device, for example simlink, hub, charts, etc.

I have reinstalled both Hub and Charts and I have changed my password twice. It keeps happening. Any idea how can I fix it? Does anyone else have this issue?

Hi,

When you go to this page, do you see any suspicious sessions?

No, I do not, I see the devices I am using and nothing suspicious. It was the first thing I checked.

Okay, that is a good thing! I’ll get back to you soon.

Hi @Awebo5 ,

Can you please contact our Account support team? You can reach them via email: account@navigraph.com.

Thanks!