First of all, I wanted to apologize for any possible translation errors.
My language is Spanish (Spain) and I have used Google Translate.
I am desperate with the Navigraph Simlink. Without having touched anything, or installed anything. Suddenly the Navigraph Simlink does NOT log in. After a few seconds of waiting, it appears with the red dot and without being able to use it. I have looked at ABSOLUTELY EVERYTHING in the forums, networks, etc. etc. I cannot find a solution to this. Please, I beg you to help me.
This has stopped syncing or logging in instantly. I haven’t installed anything, I haven’t changed anything. I just started using Navigraph one more day and since then it hasn’t worked anymore.
I have followed “ALL” of the instructions I have seen on the forum. I have “UNINSTALLED” ALL of the Navigraph products. I have done a complete clean and then reinstalled everything from scratch. Checking that I am always using the same account as well as the suggestions on the forum.
But with NO success.
Kind regards
In the Date & time section, verify the settings. Click on Change under “Change date and time” to make any necessary adjustments. You can also expand the Time zone drop-down menu to select the correct time zone.
Verify that the Timezone and date & time are auto sync with the internet.
Consistently having this exact same issue for the last couple of days as well. Occasionally able to log in, but logged out a few minutes later. Otherwise, it logs me out immediately after login.
Here are my logs. Computer is set to sync time, I did a full uninstall/reinstall of simlink, but still having this issue. You’ll notice it will work for a while, then kick me out again.
[2024-07-08 02:06:07] [1.1.33.2810] [INFORMATION] MSFS2020 Sim is disconnected
[2024-07-08 02:06:07] [1.1.33.2810] [INFORMATION] MSFS2020 connection closed
[2024-07-08 16:26:28] [1.1.34.2901] [INFORMATION] OIDC_refresh_tokens_CALL
[2024-07-08 16:26:28] [1.1.34.2901] [INFORMATION] OIDC_start_hybrid_flow_CALL
[2024-07-08 16:26:33] [1.1.34.2901] [INFORMATION] OIDC_authorization_code_flow
[2024-07-08 17:11:34] [1.1.34.2901] [INFORMATION] OIDC_refresh_tokens_CALL
[2024-07-08 17:11:35] [1.1.34.2901] [ERROR] LoginController::login_oidcError[7][We had problems authenticating your account. Please check that your computer time is correct and try again.]
[2024-07-08 17:11:42] [1.1.34.2901] [INFORMATION] OIDC_refresh_tokens_CALL
[2024-07-08 17:11:42] [1.1.34.2901] [INFORMATION] OIDC_start_hybrid_flow_CALL
[2024-07-08 17:12:03] [1.1.34.2901] [INFORMATION] OIDC_authorization_code_flow
[2024-07-08 17:57:05] [1.1.34.2901] [INFORMATION] OIDC_refresh_tokens_CALL
[2024-07-08 18:42:05] [1.1.34.2901] [INFORMATION] OIDC_refresh_tokens_CALL
[2024-07-08 18:42:05] [1.1.34.2901] [ERROR] LoginController::login_oidcError[7][We had problems authenticating your account. Please check that your computer time is correct and try again.]
[2024-07-08 19:38:33] [1.1.34.2901] [INFORMATION] OIDC_refresh_tokens_CALL
[2024-07-08 19:38:33] [1.1.34.2901] [INFORMATION] OIDC_start_hybrid_flow_CALL
[2024-07-08 19:38:40] [1.1.34.2901] [INFORMATION] OIDC_authorization_code_flow
[2024-07-08 19:38:40] [1.1.34.2901] [ERROR] LoginController::login_oidcError[7][We had problems authenticating your account. Please check that your computer time is correct and try again.]
If you look closely, I posted a second email in which I apologized for forgetting the translation. But then I sent the same email in English. So I think this email you sent me is not necessary.
