I know my topic is similar to other queries but the topics are closed after just 2 days, thus making it VERY difficult finding a solution to my situation.
It is taking several hours, 5-10 (no exaggeration), to down load a 22Mb update. I have uninstalled the manager numerous times and reinstalled with new downloads. I have redirected the manager to folders on other disks and I have cleared the registry or an astonishing number of Navigraph FMS Data entries. But all to no avail.
Will someone please tell me how to rectify this problem?
Hi,
In nearly every case, this is an ISP issue. I would suggest, for testing, switching to a mobile connection to see a better download rate.
The mobile connection uses other connections, firewall rules, and routing, …
When the download is faster (compared to your WAN connection), you know that you should ask your ISP.
Hope that helps
Richard
Monday 25th May 2026, 0715hrsZ.
Hello Richard,
Thank you for your reply.
The problem does not appear to be an issue with my connection as I can, and have done while waiting for the Data Manager to download, downloaded much larger files at relatively breakneck speeds. Navigraph FMS Data Manager (three times) being one such.
I recall a very similar problem a number of years ago but do not remember what the cause, or the solution, was.
Also, I do not know whether it is relevent but after the last re-installation, the Data Manager will not now detect my PMDG installation. That might, however, be due to my unsurgical clearence of all that is Navigraph FMS from the registry. Is it likely that for that I will need to re-install my PMDG aircraft?
Regards
Mike
Hi Mike,
In most cases, it is a routing problem, which means when you download a file from a server next to you, it could be fast because it goes directly to the server (direct route). Still, when the ISP changes the route, you may see a significant decrease in speed due to additional hops/detours. That has nothing to do with your connection, because the connection is the same in both directions; it depends on the routing behind it.
Therefore, my suggestion is to try it with another connection (mobile is the most common because mobile connections use, in most cases, another ISP). But it is up to you …
All we can say is that all services are up and running, and we don’t see any performance issues anywhere, nor do we have any other similar reports.
Cheers
Richard