FMS Data Manager Login screen frozen

When launching FMS Data Manager I get presented the login screen I enter username and password and nothing happens. Tried deleting and re-installing all things Navigraph and changing my password to all normal characters and still have same issue. I have attached my most recent FMS Client log

20260515-080200.log (1.0 KB)

Hi,
Something is blocking the application. Please disable all antivirus, defender, or firewall applications, or add the FMS Data Manager to your whitelist if you don´t want to disable them. Further, if nothing helps, switch to your mobile connection to see if this is an ISP issue. Sometimes, the ISP blocks IP addresses or ranges.

The log file you uploaded clearly shows a connection issue and/or a connection-blocking issue on your system.

Cheers,
Richard

Hi! Since my first post, I have added all instances of Navigraph to a white list within Kaspersky Anti-virus with no success, checked clock sync, completely uninstalled Carts and FMS data manager (don’t require Hubs , I run X-Plane 12), tried fresh re-install with AV on and disabled and still no success. When I launch FMS the login screen just spins until “Close” appears, I try to login with the one time password, still no success.

At one point all was working well. I did however attempt to change my account email and password, which I thought was successful and I do recall logging in with FMS and getting prompted to purchase a subscription, which I already have. Is there any way to see, on your end if something is corrupted with my account? Once again I have included the most recent FMS log file. Thanks in advance for any assistance you can offer ~ Tom

20260517-104449.log (682 Bytes)