FMS Data Manager addons disappeared

Nicholo · January 28, 2022, 8:32pm

Hey all,

since the new airac was released all my addons disappeared and addon mappings is not working correctly. I haven’t changed anything and already read through similar topics but haven’t found any idea yet which fits to the certain issue. Path is added correctly. I am using P3D v5 and XP11.

Kind Regards!

Chilicin · January 29, 2022, 12:03am

I’m having the same issue, all my mappings are gone for all my Aircrafts, and can not add any mappings, anyone know what’s going?

Regards

Ian · January 29, 2022, 3:28am

Hi Team,

Welcome.

Maybe best to reinstall from scratch using exact procedure below :

Please disable any Antivirus and firewall. Uninstall AV if needed.

In FMS Data Manager Settings Unregister Account:

Use Windows to uninstall FMS Data Manager. Specifically:

Press Start and open Apps & Features.
On the right hand side, open Programs and Features.
Find Navigraph FMS Data Manager in the list, select it, and press the Uninstall button above.

If they exist, delete folders:
c:\ProgramData\Navigraph and c:\Program Files (x86)\Navigraph.

Download and install latest FMS Data Manager to the default location.

Please let us know how you get on.

Cheers
Ian

Nicholo · January 29, 2022, 7:38am

Hey!

Thanks for the quick reply!

I followed the instruction but nothing changed; issue is still here.

Ian · January 29, 2022, 7:57am

Hi Nico,

Please post a screenshot of the P3D v5 and X-Plane 11 paths in Settings using Guide to posting Screenshots .

In Addon Mappings, select and Remove any entries. Press Save, Scan and Save.

Please post a screenshot of this page now.

Cheers
Ian

Nicholo · January 29, 2022, 9:19am

Screenshot_1

here we go

stephen · January 29, 2022, 9:52am

Hi,

Please upload the latest logfile from C:\ProgramData\Navigraph\FMSClient\logs here. We’ll investigate.

Regards,

Stephen

Nicholo · January 29, 2022, 10:20am

Hey!

20220129-101657.log (10.3 KB)

stephen · January 29, 2022, 10:32am

Hi,

Are you able to access/download this file in a normal browser window?

http://54.170.132.65/index/2201R1.index

Regards,

Stephen

Nicholo · January 29, 2022, 11:14am

Hi,

nope, it gets blocked by fritzbox.

stephen · January 29, 2022, 11:18am

Then you need to disable that Fritzbox or whitelist the IP.

Regardsc

Stephen

Nicholo · January 29, 2022, 11:39am

yeah, it works now!
Thanks for your help!

Regards,
Nico

system · January 31, 2022, 11:40am

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