Fly The Maddog Charts Not Loading

Charts Virtual Cockpit Integrations
1

When loading the Charts app in the Leonardo Maddog EFB I get stuck at “Loading…”

What I expected?

To be prompted for a login code and then charts to open on the EFB

What actually happened

Upon selecting Charts application it gets stuck at loading. I was able to login one time using the QR code, but subsequently it stopped working.I tried reinstalling and recompoling WASM with same issue.

2

Hello,
When I try to load Navigraph Charts on the Fly the Maddog EFB I get stuck at a loading screen. I was able to get it to let me login once, but after updating to the latest AIRAC I believe the issue returned. I don’t know what is causing it as it works with my other 3rd party addons (PMDG, Just Flight, Fenix). I’ve tried reinstalling but no luck. Any recommendations?

3

Hello, you may want to try and reinstall the jet ensure that it is the latest build. Also try doing this as well: From the taskbar systray image please right mouse quit the Navigraph Hub

Please re-start Navigraph Hub.

Let us know

4

Hello,

Thank you for the guidance. I did a full reinstall and got to the point where I could login and see maps. Now, where I am is that it works the first time I load the plane- but if I restart flight it gets stuck again until I reload the sim.

I will do more testing later

5

Hello, let us know how you got on. Also you could submit a ticket to Leonardo.