Hi,
The most common cause of this is being logged in to a different account on the Downloader vs the website.
Try logging out and logging back in to the downloader. You can log out by hovering over your name near the top-right:
Best regards,
Hi,
The most common cause of this is being logged in to a different account on the Downloader vs the website.
Try logging out and logging back in to the downloader. You can log out by hovering over your name near the top-right:
Best regards,