External Install location problem

ACSoft · October 21, 2026, 7:38pm

As you probably know, Fenix just published its V3 of the A320. But I do NOT plan to update, almost for now.

By curiosity, I just launched the Fenix Installer to have a look at the V3 update log and got first an update of this program. Then, I launched the Navigraph Hub and had the bad surprise to see that I lost the external installation category !!!

Therefore, it is impossible to check anymore if my Nav data is up to date for the Fenix A320.

Please, restore access to previous V3 Fenix A320 versions (I have the 2.4.1.0) !

bubule83 · October 21, 2026, 7:58pm

I have the same problem !!!

NAVData · October 21, 2026, 7:58pm

Hi,
That is nothing we have in our hands. It seems that the Fenix installer overwrites the indicator that lets us tell whether Fenix is installed.

Two options:

Report this to Fenix because they are the responsible devs for this
You can try a reinstallation of your Fenix version and don’t open the Fenix Installer again.

Not sure if #2 is working, but worth trying. We can’t do anything here; I’m sorry.

Cheers
Richard

bubule83 · October 21, 2026, 8:01pm

Thank you for your help

ACSoft · October 21, 2026, 8:31pm

I just opened a ticket to Fenix.

bubule83 · October 21, 2026, 8:36pm

I’m waiting for Fenix’s response regarding the problem.

bubule83 · October 21, 2026, 9:18pm

Navigraph says:

Hello,

The issue has been escalated and awaiting prioritization by our development team.

Please note: We will only be in further contact should any further information be required from you regarding this issue.

Thanks for your patience.

With Kind Regards

ACSoft · October 22, 2026, 6:26am

I received the same answer

NAVData · October 22, 2026, 8:33am

A small correction:
It was not Navigraph; it was Fenix that said this

Cheers
Richard

bubule83 · October 22, 2026, 1:16pm

Sorry

Today it is ok

Thank you