I might see what’s going on here! Sorry for the confusion on my part, and I should have checked this earlier - have you installed the update that was released yesterday?
You would have to do so through the Navigraph Hub - the latest version of the Navigraph Charts In-Game panel. It should be version 8.4!
If you have not done this yet, that would explain this issue right away. I am sorry that I did not catch this sooner!