Hello sir,
My desk top app started “lagging” since the most recent update. Any click on the map or trying to pull up charts seems to freeze before you get a response. This was not the case prior to the new update.
Anyone else experiencing or reporting this as an issue?
Look to your feedback, Thank you.
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hello,
i do not understand this response. Is there another forum i need to go ask for a solution?
thank you.
Hi,
What are your computer specs?
Are you using the desktop app or the browser? Please try both the desktop app and web app (Cloud) in a browser to compare.
Regards,
Stephen
Hello Stephen,
My Pc specs are: Windows 11th Gen Intel(R) Core™ i9-11900H @ 2.50GHz 2.50 GHz, with 32.0 GB RAM (31.7 GB usable). Using Windows 11 Home.
I typically use the Windows app. After your response, I logged in to use the app online and it ran smoothly, so i guess its the app on my PC acting up. I looked to see if any windows updates were pending and found one pending. I did the update, restarted my PC and voila! all seems to be running great again.
Thank you very much for your quick response to my inquiries. I remain a loyal fan and user of the Navigraph products. Great job with the updates. Keep em coming.