Desk top Lagging since new update

Hello sir,
My desk top app started “lagging” since the most recent update. Any click on the map or trying to pull up charts seems to freeze before you get a response. This was not the case prior to the new update.

Anyone else experiencing or reporting this as an issue?
Look to your feedback, Thank you.

A post was split to a new topic: Inop message

i do not understand this response. Is there another forum i need to go ask for a solution?
thank you.


What are your computer specs?

Are you using the desktop app or the browser? Please try both the desktop app and web app (Cloud) in a browser to compare.



Hello Stephen,
My Pc specs are: Windows 11th Gen Intel(R) Core™ i9-11900H @ 2.50GHz 2.50 GHz, with 32.0 GB RAM (31.7 GB usable). Using Windows 11 Home.

I typically use the Windows app. After your response, I logged in to use the app online and it ran smoothly, so i guess its the app on my PC acting up. I looked to see if any windows updates were pending and found one pending. I did the update, restarted my PC and voila! all seems to be running great again.
Thank you very much for your quick response to my inquiries. I remain a loyal fan and user of the Navigraph products. Great job with the updates. Keep em coming.

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