Default MSFS2020 Airports causing CTD KOSX, M44, KLMS with Navigraph installed RequestFacilityData bug

Navigation Data Airport Scenery
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  • Op System: Win 10

  • FS Version: MSFS2020

  • Add-on: PSS777

  • AIRAC Update No: 2510

  • Problem Details: KLMS, KOSX and M44 all CTD repeatedly with Navigraph installed:

    KOSX straight CTD on loading

    M44 tries to load, can not select Fly and then CTD

    KLMS cannot even select from world map with Navigraph installed and causes CTD when querying on a flight causing CTD.

    Removing Navigraph resolves all 3 loading however sim should not CTD because of Navigraph data?

  • Thank you

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Hi,
Thanks for the report. May I ask what the “RequestFacilityData bug” is? The PMDG does not use any SimConnect or Aviation Framework commands; therefore, I am curious to know how you have identified this issue with this command?!

Further, you wrote explicitly the PMDG T7. Are the CTDs now in/with the MSFS2020, or only in combination with the PMDG?

Thank you
Richard

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Hi Richard,

I am not smart enough to take credit myself, I have been working with the FSHUD developer to determine what was happening on my system and it was tracked down to this issue on the DevForums RequestFacilityData for “ESGF” airport Causes CTD - [MSFS 2020] Bug Reports / SimConnect - MSFS DevSupport

I did not try any other aircraft as KLMS airport I could not even select FLY on the world map with Navigraph installed and as soon as I uninstalled, I could select KLMS, select FLY and load with the PMDG 777 no issue in 2020. Re-installing Navigraph resulted in the same CTD at KOSX and I couldn’t select FLY at KLMS again…

I hope that helps!

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Hi,
Thank you for the reference link … I will re-check it in the next couple of days, but it seems it is not a data issue.

As noted in the reference link, the same issue occurs in some airports without our data as well. Additionally, the same BGLs were working before 2504, and the problem began with an MSFS 2020 update. Therefore, it is not clear exactly where the issue lies. I assume that the issue lies somewhere in the facility command, as the BGLs were compiled without any errors via the MSFS2020 SDK.

However, I will recheck it in the following days if I receive any additional information now.

Cheers,
Richard

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Per the official forums:

Without fshud running and Navigraph installed I can not even load KLMS. The FLY option is gone in the world map.

Without Navigraph and FSHUD loaded or without FSHUD loaded the FLY option works fine and I can even spawn at KLMS in the 777.

If I add Navigraph back in the problem resurfaces….

1 Like
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Also, big thank you for the quick support, first time using support in the YEARS I have been using Navigraph so thank you. Geez, I don’t even know how many years it has been and I feel old every time I realize how long it’s been LOL.
Thank you though!

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You’re welcome … Old? No, this hobby keeps us young :wink:

Let us see if we find something. I will keep this topic open and update you as soon as possible.

Thanks for your kind words …

Enjoy your day
Richard

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Ha, if this hobby made us younger I should be a teenager again but my body and my back surgeon remind me constantly I am not young and invincible anymore.
Ironically, I’ve probably been using Navigraph for 20+ years so (almost) half my life LOL. OK, it would have to be at least 26 years to be half my life but I will round up :wink:

I think ultimately this is on Asobo personally. Even if there is erroneous data for some reason parsing it shouldn’t cause a CTD there should be a much more graceful error handling than a CTD. Just my .02 though, not even worth a penny.

Thank you Richard, have a great day.

Paul