I’ve noticed over the past week that staying signed into Navigraph Charts for longer than 3 or 4 hours is tricky. I access charts via Firefox (87.0 64-bit) and for example I’m currently en-route from KLAS to KDTW and I’ve been signed out twice (less than 4 hours of total time from initial browser se…

We’re working on this. For the time being use Charts Cloud, https://charts.navigraph.com , if you are affected by logouts. Thank you for your patience. Regards, Stephen

I’m using the Windows app. It freezes while the active window is X-Plane (running Charts on a second monitor). I’ll notice that the moving red arrow isn’t moving anymore. At that point, clicking on pinned charts, etc. doesn’t do anything. I have to close the app and then go through the launch ag…

Hi all, Please update to the latest version 7.4.2 which was released just minutes ago and let us know if it works better. If the app doesn’t prompt you, you can get it from Navigraph Kind regards, Stephen

I always try to use the Browser chart cloud and it actually it was working fine the last few days. But today there have been a few logouts again. It even happens if I had been using the cloud app quite recently and only kept it idle for about ~20 mins to get from the ground to cruise level.

Charts.navigraph.com is a jumbled unusable mess on Edge. Works fine on Chrome. Was fine yesterday.

I am using the browser chart cloud with Chrome and saw this thread. I am experiencing these logouts since a month. I have version 7.4.2. Is a fix, which you said to work on, already found? And yes it is annoying, especially when going into final and just checking the ILS chart :slight_smile: Regard…

this seems to come and go… some days it will stay logged in, some days (like today) im getting logged out every 15 minutes it seems i use the web version 7.4.2 in chrome

Having the same issues, but in Rafael Santon VR app, wich is made for charts cloud. Hope it will be solved soon.

Hi Ian, Any updates on the constant sign outs? It still is continuing to happen. Thanks. Dan

Dan, We identified and fixed one potential cause of sign-out when using moving maps, last wednesday. Are you saying that in the last couple of days this is still happening, no different from before? Random signouts during flight should not really happen now at all. Does it, or is it happening with …

Navigraph

Constant Sign Outs from Charts apps

Charts Cloud

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