Charts doesn't see simlink is running and won't connect

Hello. I have been working on this for weeks now. I have researched the internet and this site but to no avail. I’ve lost count of how many times I have uninstalled, reinstalled, cleaned the registry, edited the registry, downloaded and installed the latest simlink and charts. I’m beginning to think that it can’t or won’t work on my computer. It seemed to work sometimes with FSX SE but not FSX Gold. I’m running Windows 10 pro on an Alienware gamer with plenty of speed, memory and an nVidia 970.
Help

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Hi…,

You might like to reset you Simlink using Unable to sign into Simlink - #16 by vishalahir .

If still an issue please upload your Simlink dlog files from c:\Users\username\AppData\Roaming\Navigraph\Simlink\logs\ and our Simlink experts can review if there are fixable issues.

Cheers
Ian

Good evening Ian. I was not successful with those suggestions… Here is a partial clip from my log. I’m getting a 401 error like the web page isn’t there.
[2024-02-24 19:54:08] [1.1.34.2901] [INFORMATION] MSFS2020 connection closed
[2024-02-24 19:54:13] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:0
[2024-02-24 19:54:13] [1.1.34.2901] [DEBUG] MSFS 2020 is detected, try to connect…
[2024-02-24 19:54:13] [1.1.34.2901] [DEBUG] MSFS2020 connection try to open
[2024-02-24 19:54:13] [1.1.34.2901] [DEBUG] MSFS2020 connection is open
[2024-02-24 19:54:13] [1.1.34.2901] [DEBUG] MSFS2020 connection is open
[2024-02-24 19:54:13] [1.1.34.2901] [DEBUG] (MSFS) Simlink Plugin Simulator Status:0
[2024-02-24 19:54:13] [1.1.34.2901] [INFORMATION] MSFS2020 Sim is disconnected
[2024-02-24 19:54:14] [1.1.34.2901] [DEBUG] (MSFS) Simlink Plugin Simulator Status:0
[2024-02-24 19:54:14] [1.1.34.2901] [INFORMATION] MSFS2020 connection closed
[2024-02-24 19:54:16] [1.1.34.2901] [DEBUG] Function_Call:RESTUtilities::_post[https://traffic.api.navigraph.com/reports][{“aircraft”:{“altitude”:{“agl”:210,“indicated”:210,“pressure”:214,“true”:210},“gforce”:1,“position”:{“latitude”:-0.462175,“longitude”:-90.259682},“speed”:{“gs”:0,“ias”:0,“tas”:0},“squawk”:1200,“status”:{“bank”:0,“magnetic_heading”:319,“pitch”:-1,“true_heading”:324,“true_track”:4,“turnrate”:0},“vertical_speed”:0},“command”:null,“iscreatedby_user”:true,“platform”:{“os”:{“family”:“windows”},“simlink”:{“version”:“1.1.34.2901”},“simulator”:{“family”:“Flight Simulator”}},“system”:{“paused”:0,“slew”:0,“time”:1708808046666.6794,“tz_offset”:21600}}][application/json][POST]
[2024-02-24 19:54:17] [1.1.34.2901] [DEBUG] Function_Recived:RESTUtilities
[2024-02-24 19:54:17] [1.1.34.2901] [DEBUG] Broadcast Server Status:1
[2024-02-24 19:54:19] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:54:24] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:54:29] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:54:34] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:54:39] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:54:44] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:54:49] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:54:54] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:54:59] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:55:04] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:55:09] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:55:14] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:55:19] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:55:24] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:55:29] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:55:34] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:55:39] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:55:44] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:55:49] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:55:54] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:55:59] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:56:04] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:56:09] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:56:14] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:56:19] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:56:24] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:56:29] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:56:34] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:56:39] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:56:44] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:56:49] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:56:54] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:56:59] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:57:04] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:57:09] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:57:14] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:57:19] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:57:24] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:57:29] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:57:34] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:57:39] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:57:44] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:57:49] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:57:54] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:58:00] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:58:05] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:58:10] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:58:15] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:58:20] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:58:25] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:58:30] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:58:35] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:58:40] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:58:45] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:58:50] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:58:55] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:59:00] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:59:05] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:59:10] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:59:15] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:59:20] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:59:25] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:59:30] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:59:35] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:59:40] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:59:45] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:59:50] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 19:59:55] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:00:00] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:00:05] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:00:10] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:00:15] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:00:20] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:00:25] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:00:30] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:00:35] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:00:40] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:00:45] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:00:50] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:00:55] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:01:00] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:01:05] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:01:10] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:01:15] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:01:20] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:01:25] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:01:30] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:01:35] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:01:40] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:01:45] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:01:50] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:01:55] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:02:00] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:02:05] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:02:10] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:02:15] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:02:20] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:02:25] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:02:30] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:02:35] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:02:40] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:02:45] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:02:50] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:02:55] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:03:00] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:03:05] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:03:07] [1.1.34.2901] [DEBUG] Function_Call:RESTUtilities::_get[https://download.navigraph.com/software/simlink/windows/latest.json][GET]
[2024-02-24 20:03:07] [1.1.34.2901] [DEBUG] Function_Recived:RESTUtilities[{

“version”: “1.1.34.2901”,

“current”: “true”,

“operating_system”: “Windows”,

“download_url”: “Navigraph”,

“date_published”: “2023-05-31T09:41:48.34Z”,

“download_page_url”: “https://dl.navigraph-cdn.com/software/simlink/windows/Navigraph+Simlink.exe”,

“software”: “e5431a0d-8735-4e89-9e41-d820334b2909”

}

]
[2024-02-24 20:03:10] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:03:16] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:03:21] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:03:26] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:03:31] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:03:36] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:03:41] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:03:46] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:03:51] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:03:56] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:04:01] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:04:06] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:04:11] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:04:16] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:04:21] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:04:26] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:04:31] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:04:36] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:04:41] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:04:46] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:04:51] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:04:56] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:05:01] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:05:06] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:05:11] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:05:16] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:05:21] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:05:26] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:05:31] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:05:36] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:05:41] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:05:46] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:05:51] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:05:56] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:06:01] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:06:06] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:06:11] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:06:16] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:06:21] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:06:26] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:06:31] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:06:36] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:06:41] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:06:46] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:06:51] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:06:56] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:07:01] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:07:06] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:07:11] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:07:16] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:07:21] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:07:26] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:07:31] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:07:36] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:07:41] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:07:46] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:07:51] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:07:56] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:08:02] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:08:07] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:08:12] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:08:17] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:08:22] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:08:27] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:08:32] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:08:37] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:08:42] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:08:47] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:08:52] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:08:57] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:09:02] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:09:07] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:09:12] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:09:17] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:09:22] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:09:27] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:09:32] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:09:37] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:09:40] [1.1.34.2901] [DEBUG] Function_Call:RESTUtilities::_post[https://traffic.api.navigraph.com/reports][{“aircraft”:{“altitude”:{“agl”:3,“indicated”:210,“pressure”:214,“true”:210},“gforce”:1,“position”:{“latitude”:-0.462175,“longitude”:-90.259682},“speed”:{“gs”:0,“ias”:0,“tas”:0},“squawk”:1200,“status”:{“bank”:0,“magnetic_heading”:319,“pitch”:-1,“true_heading”:324,“true_track”:4,“turnrate”:0},“vertical_speed”:0},“command”:null,“iscreatedby_user”:true,“platform”:{“os”:{“family”:“windows”},“simlink”:{“version”:“1.1.34.2901”},“simulator”:{“family”:“Flight Simulator”}},“system”:{“paused”:0,“slew”:0,“time”:1708808046666.6794,“tz_offset”:21600}}][application/json][POST]
[2024-02-24 20:09:41] [1.1.34.2901] [DEBUG] Function_Recived:RESTUtilities[{“error_id”:“d96c3c97-1671-4afd-8db3-6488cead1d0c”,“message”:“Token failed verification. client_id: traffic-desktop ip: 200.24.154.170 user: surveyorsteve exp: 2024-02-24, 7:56 PM error: TokenExpiredError: jwt expired”,“status”:401}]
[2024-02-24 20:09:41] [1.1.34.2901] [ERROR] REST ERROR(post):

HTTP_CODE:401

ERRORID:

ERROR:

URL:https://traffic.api.navigraph.com/reports
[2024-02-24 20:09:41] [1.1.34.2901] [ERROR] BroadcastController::RESTError[401]
[2024-02-24 20:09:41] [1.1.34.2901] [DEBUG] TokenController::refreshToken[0][0]
[2024-02-24 20:09:41] [1.1.34.2901] [DEBUG] OIDC_run_LastTokenGenrationTime_check[1708805381][1708800987][4394][2]
[2024-02-24 20:09:42] [1.1.34.2901] [INFORMATION] OIDC_refresh_tokens_CALL
[2024-02-24 20:09:42] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:09:42] [1.1.34.2901] [DEBUG] LoginController::login_oidcResponse
[2024-02-24 20:09:42] [1.1.34.2901] [DEBUG] TokenController::LoginController::loggedIn
[2024-02-24 20:09:47] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:09:52] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:09:57] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:10:02] [1.1.34.2901] [DEBUG] Simlink Plugin Simulator Status:1
[2024-02-24 20:10:05] [1.1.34.2901] [DEBUG] Function_Call:RESTUtilities::_post[https://traffic.api.navigraph.com/reports][{“aircraft”:{“altitude”:{“agl”:3,“indicated”:210,“pressure”:215,“true”:210},“gforce”:1,“position”:{“latitude”:-0.462175,“longitude”:-90.259682},“speed”:{“gs”:0,“ias”:0,“tas”:0},“squawk”:1200,“status”:{“bank”:0,“magnetic_heading”:319,“pitch”:-1,“true_heading”:324,“true_track”:244,“turnrate”:0},“vertical_speed”:0},“command”:null,“iscreatedby_user”:true,“platform”:{“os”:{“family”:“windows”},“simlink”:{“version”:“1.1.34.2901”},“simulator”:{“family”:“Flight Simulator”}},“system”:{“paused”:0,“slew”:0,“time”:1708808052611.099,“tz_offset”:21600}}][application/json][POST]

Hi Steven,

For information there is an upload iconimage which makes it more compact for other users in the forum. :slightly_smiling_face:

Thank you, we shall investigate.

Cheers
Ian

Hi @surveyorsteve,

Thank you for sending us the log file. We appreciate your support and patience in regard to the issue you are currently facing. We assure you that a solution will be released soon and you will receive the fix as soon as possible.

Thank you once again for your continued support.

Best regards,

Vishal Ahir
Navigraph.