Can't access the Simbrief

SimBrief General
1

Good day, Since yesterday I can`t to open the site Simbrief, through my browser (Google Chrome) writting the next error:

«Can’t access the site Timed out waiting for a response from www.simbrief.com.

Try the following:

Check your internet connection.

Check your proxy and firewall settings.

Run network diagnostics in Windows

ERR_TIMED_OUT»

Due to Simbrief not loading, I am also unable to load my flightplan into MSFS (Fenix, FBW and other aircraft). I contacted the support of my Internet provider, but they could not help me. When I tried to open Simbrief from a phone or through a VPN, the site opened normally. I ask for your help in solving this problem. My IP is 192.168.0.102 - is it blocked from your side?

1 Like
2

Hi, I don’t see any IP bans in place at the moment.

Unfortunately your ISP is much better equipped to see where the connection might be getting blocked, it could be anywhere between them and our server. Only they can properly trace the connection, we can’t really check this from our end.

The good news is that often these issues tend to resolve on their own, but if it still isn’t working in a week I would suggest contacting your ISP again.

Best regards,

1 Like
3

Also, are you able to try a VPN in the meantime?

Regards,

Tim

4

Hi! Were you able to solve this problem? I have a similar problem, don’t know how to fix it.