Andoid Charts App - Pencil stuck ON

Charts Android
1

Hi there,

I use a Tab S9 with the Navigraph Charts App.

2 issues -

  1. The OFP functionality when using the S pen, is stuck on the pencil. (so you can no longer toggle it when using the pen. I want to scroll with the s pen but it always selects on so I end up drawing lines over the OFP).

  2. Can we choose a default colour and thickness for the handwriting tool? It defaults to Red and thick for me.

2

Hello,

  1. This is unexpected behavior. I would recommend clearing your app cache to see if this has any effect.
    Navigate to your tablet’s settings → select the charts app and choose storage, then clear cache. This may help as some stagnant cached file may exist through the Charts upgrade.
  2. The default thickness is the middle line thickness and defaults to red. You can change these settings but they will persist when you create a new flight/new scratchpad.
3

Hi there,

Clearing Cache has no affect, still having the same issues.

  1. Can we change this in an app setting? I frequently change flights etc. I can’[t understand this is the default choice.
4

We will look into the S pen behavior, that’s definitely not expected.

Regarding the default colour/thickness, of course this is something we can look into also!

5

Thank you Gordon,

Do let me know if you want me to test anything for you.

Would certainly look forward to the ability to change the default thickness and colour (and long reported issues with writing cleanly on the OFP, ‘snapping’ re-draw which prevents dots etc.)

6

If you can, a video of pen and OFP acting strangely would be really helpful!

7

Hello!

Please see link below.

8

Thank you very much for that! We will look further into this

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