I just notice that the airways’ ID are no longer displayed on the map, see this picture below:
No matter how much i zoom in, the ID still won’t show up. This is also the case on Charts Android. I implore you to look further into this matter, please.
Christo
I had the same issue as well.
Same issue here, no airway labels on both PC and iOS devices since the beginning of this month.
Hello everyone! Sorry for the late response.
We are not able to immediately reproduce this issue. Do you know if anything has changed in your network setup prior to this happening? The initial suspicion is that your device failed to download all fonts used in the map successfully.
Do any of you still have this issue? Let me know, and we can add some more logging to look into your particular case.
Kind Regards,
Malte
Hello,
As for now the issue still persists for me, as shown below. However I could not recall any network trouble recently, and switching network provider did not help. Any suggestions would be great.
Regards.
Hello!
I have enabled additional logging for your account. Please let me know when you see the issue next time, and we’ll take a closer look!
Kind Regards,
Malte
Hello,
The issue still persist on my side. Both on windows and android. No change to the network recently afaik, and this has been tested on at least 3 different network with the same result.
Christo
Hello!
I have enabled additional logging for your account. Please let me know when you see the issue next time, and we’ll take a closer look!
Kind Regards,
Malte
Just done doing flight planning just now, i still have to click on each airway line to get its ID and check the direction of flight allowed since the ID labels are still not showing up. Please kindly take a look upon this.
Christo
Thank you for the update!
I checked the logs, and have found an error. I will forward this internally and keep you posted!
Could you also tell me what airways you clicked, for completeness?
All the airway i use to made the flight plan, one-by-one
Christo
We have made one update. Could you check again?
Actually, there could be some cache involved. The issue you are all seeing is expected if your app or browser is stuck on an old version of a certain file.
Perhaps give reinstalling a try? Not sure about Android nowadays, there may be a way to clear the application cache from settings as well?
Yep, i got it back now without having to clear cache or reinstalling.
I have also checked on my windows and those guys are also back in there too. Thank you so much for the help. Appreciate it sir.
Christo
Yes, it’s now fixed for me. Thank you!
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