Hi tech support, I’ve been unable to download or update navdata in Aerosoft’s latest build of A346 v1.0.4. It gets stuck forever in “downloading” status. Here’s a reference picture followed by other details as required. [image] [image] Operating System: Windows 11, build 26200. FS Version: MS…

Hello, Have you tried to clear the content.xml file and the the aircrafts work/NavigationData folder? Work folder Press Win + R Type the following and press enter: ▶ Store Edition ▶ Steam Edition An Explorer window should open, showing a directory with several files and a work folder. Delete thi…

Hello Gordon, I’ve followed the steps above carefully and yet was unsuccessful. The EFB however asked me to re-log into simbrief accountand reconnect to navigraph upon restart. Other than that, the problem remains. [image]

Hi…, Try disconnecting any Antivirus or firewall and resetting your modem. Try connecting to the internet via a mobile hotspot. Cheers Ian

Hi, Followed both one after another. Didn’t work. Here’s a screenshot of WASM if it’s any helpful for further understanding. [image]

Are you using a VPN connection? just so we have that out of the way

No. I did try VPN (various servers) a few days back to see if it’d work. Logged out of Navigraph in EFB. But, It wouldn’t even take me to the page to connect/sync the EFB with Navigraph unlike when without VPN. So, I’ve always made sure I left my VPN off. And restarted computer just to keep the inte…

Try uninstalling the aircraft from you computer, including the leftover files. This includes the a340 folder in the %appdata%/Microsoft Flight Simulator 2024/WASM/MSFS2024/ Its important that all remnants of the aircraft have been removed before you reinstall it again.

A few more points to try, make sure that your computer time/date is synchronised with the internet. Verify this, if you already have not. As previously mentioned, uninstall the aircraft and make sure to remove any remnant configurations/folders. Reinstall plugins from Navigraph Hub Please let us …

Hi, I followed the steps above. Clean re-installation with WASM folder manually deleted before re-installation. No success sadly. No VPN connected, firewall & windows defender all turned off. Additionally, I reset the ip address too following this address: www.hongkiat.com Sometimes I have issues …

Have you been discussing with Aerosoft/Toliss support? I am not entirely sure but the last line of the console is interesting. It seems to suggest the WASM crash is associated with the module responsible for handling the Navigraph FMS data endpoint. Since we’re not able to query their implementatio…

Aerosoft A346 can't download/update Navdata

Navigation Data General MSFS Data

NAVData August 28, 2026, 4:52pm 13

… only to look on other things too. Not all WASM crashes are always from our data. So it is possible that you have any other package installed that results in this crash:

As an example:

Cheers
Richard