Cannot extend my Ultimate Annual subscription

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NOBODPESAR
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Cannot extend my Ultimate Annual subscription

Post by NOBODPESAR » Fri Jul 20, 2018 10:19 pm

Good evening.

I want to extend my "Annual Ultimate Subscription" . I prefer to pay at once, but i can only convert to a "Monthly Ultimate Subscription. Is this correct

Best regards.

Anne

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Ian
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Re: Cannot extend my Ultimate Annual subscription

Post by Ian » Mon Jul 23, 2018 2:20 pm

Hi Anne,

Your Navigraph Ultimate Annual subscription will renew automatically on 11 Aug 18. You don’t need to do anything.

Thank you.

Cheers
Ian
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NOBODPESAR
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Re: Cannot extend my Ultimate Annual subscription

Post by NOBODPESAR » Mon Jul 23, 2018 7:51 pm

Hi Ian,

Thank you for the quick response. What is the amount for the "new year". Will it be automatically charged from my creditcart. Or do i have to transfer the amount "manually", using the credit the creditcard.

Thank you.

Best regards.


Anne

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stephen
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Re: Cannot extend my Ultimate Annual subscription

Post by stephen » Tue Jul 24, 2018 12:07 am

Anne,

It will be automatically charged your credit card. The amount will be 69.90 Euro (excl 21% dutch VAT) which is the regular amount (74.90 Euro excl VAT) minus the renewal discount (5 Euro excl VAT).

Regards,

Stephen
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NOBODPESAR
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Re: Cannot extend my Ultimate Annual subscription

Post by NOBODPESAR » Tue Jul 24, 2018 10:13 pm

Good evening Stephe.


Thank you, i now understand.

Best regards.

Anne

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