how to unsubscribe please

This forum answers all questions about products before you decide to become a subscriber.

Moderator: Ian

Post Reply
ernestin80
Posts: 2
Joined: Mon Apr 23, 2018 9:53 pm

how to unsubscribe please

Post by ernestin80 » Wed Feb 20, 2019 10:18 pm

good evening
Can you tell me where I should go to unsubscribe from FMS Data please.
Thank you

User avatar
Ian
Posts: 4949
Joined: Mon Nov 26, 2012 4:43 pm

Re: how to unsubscribe please

Post by Ian » Thu Feb 21, 2019 1:43 am

Hi,

Welcome.

Is there anyway we can assist you?

You can unsubscribe by pressing Unsubscribe button at at https://www.navigraph.com/SubscriptionOptions.aspx.

Cheers
Ian
Image

mynamesnickpriest
Posts: 1
Joined: Mon Jan 22, 2018 12:39 am

Re: how to unsubscribe please

Post by mynamesnickpriest » Mon Feb 25, 2019 9:35 am

Hi,

i have been charged $111 for another year subscription today but i want my money back as i don't want to subscribe for another year because i have no use for the charts now!!!

Thanks

User avatar
TimByrne
Posts: 8
Joined: Mon Aug 13, 2018 3:13 pm

Re: how to unsubscribe please

Post by TimByrne » Mon Feb 25, 2019 11:02 am

Hi (Please sign posts with your real name),

Please email us at account@navigraph.com with your account details.

Cheers,
Tim
Image

wain71
Posts: 2
Joined: Fri Jul 28, 2017 4:06 pm

Re: how to unsubscribe please

Post by wain71 » Sat Mar 09, 2019 11:54 am

Hi

I currently have an annual sub for NAV Data, is it possible to cancel or change to monthly sub for both data and charts?
Regards

Wayne Bennett

User avatar
stephen
Posts: 3421
Joined: Fri Jan 11, 2013 2:21 pm

Re: how to unsubscribe please

Post by stephen » Sat Mar 09, 2019 3:58 pm

Wayne,

You can upgrade to Ultimate here: https://www.navigraph.com/SubscriptionOptions.aspx

Monthly or Annual.

Regards,

Stephen
Image

wain71
Posts: 2
Joined: Fri Jul 28, 2017 4:06 pm

Re: how to unsubscribe please

Post by wain71 » Tue Mar 12, 2019 11:08 pm

Stephen

OK, thanks for that however what happens to my already paid subscription?

Wayne Bennett

User avatar
stephen
Posts: 3421
Joined: Fri Jan 11, 2013 2:21 pm

Re: how to unsubscribe please

Post by stephen » Tue Mar 12, 2019 11:31 pm

Wayne,

The remaining value is credited automatically to the upgrade price. If you go for annual, you pay the difference between the annual Ultimate price and the remaining value. If you go for Monthly, you pay for one month and then the remaining value is automatically added as extra subscription period after the paid month. So the second monthly charge will be when that extra period has ended.

Regards,

Stephen
Image

Post Reply

Return to “Pre-purchase Questions”