Help posting in forum

This forum answers all questions about products before you decide to become a subscriber.

Moderator: Ian

Post Reply
aknight999
Posts: 2
Joined: Tue May 03, 2016 7:23 am
Contact:

Help posting in forum

Post by aknight999 » Tue May 03, 2016 1:13 pm

Hi , I just purchased ultimate for a year. I wanted to post in the forum under android support I was not able to hence posting it here.

When I go to Google store to download the app, I get me device is not compatible with the app.

I am using Motorola XOOM tablet with android version 4.0.4

How can I download the AP on to my tabled ?

Many thanks

User avatar
stephen
Posts: 2549
Joined: Fri Jan 11, 2013 2:21 pm
Contact:

Re: Help posting in forum

Post by stephen » Tue May 03, 2016 1:20 pm

Hi (your name?),

It is likely because the forum permissions haven't updated yet. Normally it is resolved by logging out and in from the main website www.navigraph.com.

To your issue: The Android app requires Android 4.1, as written in the requirements in the Google Play store page: https://play.google.com/store/apps/deta ... aph.charts

You are unfortunately just short of this version at 4.0.4. Are you able to upgrade the Android version?

Regards,

Stephen
Image

aknight999
Posts: 2
Joined: Tue May 03, 2016 7:23 am
Contact:

Re: Help posting in forum

Post by aknight999 » Tue May 03, 2016 1:35 pm

stephen wrote:Hi (your name?),

It is likely because the forum permissions haven't updated yet. Normally it is resolved by logging out and in from the main website http://www.navigraph.com.

To your issue: The Android app requires Android 4.1, as written in the requirements in the Google Play store page: https://play.google.com/store/apps/deta ... aph.charts

You are unfortunately just short of this version at 4.0.4. Are you able to upgrade the Android version?

Regards,

Stephen


Thanks for the quick reply Stephen.

No... I just checked if a later version is available for my tablet, unfortunately it is not.

Is there any way to bypass the version check and install the app?

Thanks

Jeganathan Harishanker

Post Reply

Return to “Pre-purchase Questions”

Who is online

Users browsing this forum: No registered users and 2 guests