# Why does Navigraph Hub ask me to constantly sign in? **URL:** \ **Category:** Navigraph Hub\ **Created:** [July 22, 2023, 2:43pm UTC](https://forum.navigraph.com/t/why-does-navigraph-hub-ask-me-to-constantly-sign-in/12823 "2023-07-22T14:43:48Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![MidnightMusic](https://avatars.discourse-cdn.com/v4/letter/m/e47774/32.png) [@MidnightMusic](https://forum.navigraph.com/u/MidnightMusic)\ **Post date:** [July 22, 2023, 2:43pm UTC](https://forum.navigraph.com/t/why-does-navigraph-hub-ask-me-to-constantly-sign-in/12823/1 "2023-07-22T14:43:48Z")
I have uninstalled and reinstalled Navigraph Hub several times. I have excluded it in my AV program, yet it never retains my sign in. Is there a fix for this? I’ve tried the suggestions here in the forum, but none of them fix the problem. Just wondering… ---
**Author:** ![KaptenEk](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/kaptenek/32/28071_2.png) [@KaptenEk](https://forum.navigraph.com/u/KaptenEk)\ **Post date:** [July 22, 2023, 8:34pm UTC](https://forum.navigraph.com/t/why-does-navigraph-hub-ask-me-to-constantly-sign-in/12823/2 "2023-07-22T20:34:45Z")
Could it have with cookies? I also have noticed that for different aircraft with integration i also have to sign in. ---
**Author:** ![MidnightMusic](https://avatars.discourse-cdn.com/v4/letter/m/e47774/32.png) [@MidnightMusic](https://forum.navigraph.com/u/MidnightMusic)\ **Post date:** [July 23, 2023, 11:00pm UTC](https://forum.navigraph.com/t/why-does-navigraph-hub-ask-me-to-constantly-sign-in/12823/3 "2023-07-23T23:00:14Z")
I’ve tried everything, nothing works. The previous version was much more stable and reliable. ---
**Author:** ![stephen](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/stephen/32/10435_2.png) [@stephen](https://forum.navigraph.com/u/stephen)\ **Post date:** [July 24, 2023, 7:45am UTC](https://forum.navigraph.com/t/why-does-navigraph-hub-ask-me-to-constantly-sign-in/12823/4 "2023-07-24T07:45:52Z")
Is your computer clock in sync? Please check. Regards, Stephen ---
**Author:** ![MidnightMusic](https://avatars.discourse-cdn.com/v4/letter/m/e47774/32.png) [@MidnightMusic](https://forum.navigraph.com/u/MidnightMusic)\ **Post date:** [July 24, 2023, 11:04am UTC](https://forum.navigraph.com/t/why-does-navigraph-hub-ask-me-to-constantly-sign-in/12823/5 "2023-07-24T11:04:35Z")
Yes, it is. I’m on a new PC with Windows 11 Pro. I notice several recent windows updates which affected some other programs. I wonder if Navigraph Hub is affected. Also, now Simlink is acting up and also keeps spinning and never signs in. Both are excepted in my AV. ---
**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\ **Post date:** [July 24, 2023, 10:19pm UTC](https://forum.navigraph.com/t/why-does-navigraph-hub-ask-me-to-constantly-sign-in/12823/6 "2023-07-24T22:19:17Z")
Those are symptoms of Windows Clock not synched. To confirm please right click on Windows clock in bottom right hand corner of screen, select Adjust Date and Time, then select Sync now. Any improvement? Cheers Ian ---
**Author:** ![MidnightMusic](https://avatars.discourse-cdn.com/v4/letter/m/e47774/32.png) [@MidnightMusic](https://forum.navigraph.com/u/MidnightMusic)\ **Post date:** [July 24, 2023, 10:41pm UTC](https://forum.navigraph.com/t/why-does-navigraph-hub-ask-me-to-constantly-sign-in/12823/7 "2023-07-24T22:41:51Z")
I have done that, perfectly in sync. Lee ---
**Author:** ![MidnightMusic](https://avatars.discourse-cdn.com/v4/letter/m/e47774/32.png) [@MidnightMusic](https://forum.navigraph.com/u/MidnightMusic)\ **Post date:** [July 25, 2023, 11:45pm UTC](https://forum.navigraph.com/t/why-does-navigraph-hub-ask-me-to-constantly-sign-in/12823/8 "2023-07-25T23:45:25Z")
Finally, after completely uninstalling everything Navigraph, the hub, the charts, the navdata and the simlink, and starting over from scratch, I’m getting it all to work. An odd journey, but hey, here we are. ---
**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\ **Post date:** [July 26, 2023, 12:52am UTC](https://forum.navigraph.com/t/why-does-navigraph-hub-ask-me-to-constantly-sign-in/12823/9 "2023-07-26T00:52:21Z")
Hi Lee, Thank you for the update. Glad it is resolved. We have a small number of reports of this and most times they disappear. We are investigating. Happy flying Ian ---
**Author:** ![system](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/1X/4cc83e90d70ab312b1bd2d7527bddad309607265.png) [@system](https://forum.navigraph.com/u/system)\ **Post date:** [July 28, 2023, 12:52am UTC](https://forum.navigraph.com/t/why-does-navigraph-hub-ask-me-to-constantly-sign-in/12823/10 "2023-07-28T00:52:26Z")
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