Thank you, Stephen, for responding to MY initial post. It appears, from your post, that I have to “take the risk” and subscribe before knowing that the product can actually work for me. I apparently misunderstood what was available through Simbrief, pre-subscription. Or perhaps that changed sometime in the past. No matter.
I am now about ready to subscribe, then, BUT the quoted “terms of service” language above (assuming it is accurate) gives me some pause.
Why? What does it mean to waive a “right to withdraw” (as opposed to a right to a refund)?
Your monthly and yearly subscriptions “autorenew” as I understand it – but at some time in the future I might wish to END my subscription and cause it NOT to renew. Can you confirm for me that the word “withdraw” does NOT refer to simply cancelling the subscription so that it will not further renew, and so that no FURTHER payments will be due?
I don’t mind putting the current fee for one year at risk, but I don’t want to be “locked into” paying a yearly fee for the rest of my life without any right to cancel and stop FURTHER fees from becoming due.
I might, for example, wish to cancel during this year, but keep using the product until the end of the first year period, and then simply no longer use it, and no longer pay the fee. I could lose my eyesight, for example. Or simply get tired of flight simming.
I realize that if I cancelled I would not be able to get back what I’d already paid – BUT I DO want to retain, and do not wish to waive, the right to cancel the subscription and stop FURTHER payment.
Can you give me some reassurance about that? Perhaps direct me to (or quote) the terms of service providing me with that right to cancel FURTHER use and FURTHER payments in the future, if desired? And the amount and method of prior notice to Navigraph that such a cancellation will require?
With such reassurance, I can make my decision. And I hope you CAN provide such reassurance
Thanks, once again. I hope to become a loyal customer.